Problem with Himalayan bear exhibit

Hi everyone. I have recently begun to play this game, so I'm new in it and therefore I might be doing something wrong.
The problem is the following: I have built a Himalayan bears exhibit but when I built a climbable structure the got encaged. When I freed them, there is a point when they got encaged again. It seems that for some reason they cannot climb the structure but it's weird since there is no escape point near. On top of that, there are some viewing points over the exhibit made with elevated paths. I reckon if the problem is that they can climb on those columns made when you create an elevated path.
Here there is a screenshot

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Thank you in advance!
 
Have you looked at the overlay? (radar button bottom left then choose the habitat menu and filter for traversible area) It should point you to where the animals are escaping.
 
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