Ps4 horizons disappeared since upgrade

[Phil9560]

Hiya all and thanks in advance.Since the update last week Horizons seems to have disappeared from my PS4 although it shows as purchased in the Playstation store.Can anybody help ? Many thanks.

 

[Phil9560]

Anyone ?

 

[JonTheGreat]

Hey Phil. If you go into your library from your dashboard and click on Elite, it should open up a sub system to show what (if any) dlc or add ons you have got that game. That might show if you have horizons and provide a way to redownload it. Hope that helps.

 

[PiLhEaD]

Hi Phil - welcome to the forum.

If all else fails get in touch with the support team - raise a ticket - in my experience they are excellent!

FOLLOW THIS LINK TO SUPPORT

Whilst you're here, take a look at this Alec's best of the forum (and elsewhere) - as it's chock full of interesting stuff!

 

[c00ky1970]

PS4 seems to. Hide games that haven’t been played for a while from the main bar, it will be in your library and restored to the main bar once you fire it up again..

 

[Phil9560]

Thanks everyone.i solved it by restarting the system.the old on and off trick.never fails.

Thanks again