Purchasing Arx for Epic account

[Call Me Ram]

So I just recently tried to buy some Arx but whenever I go to the site arx.elitedangerous.com and use the login with epic button it just reloads and nothing happens, if I login using the tied frontier account I can purchase and see the purchased balance but it never updates in game what could this be

 

[Codger]

You need to contact support. No one in the forums can help you with that.

Frontier Support

customersupport.frontier.co.uk

 

[GraphiteGB]

Frontier accounts remain Independant from Epic account to Use epic free game you have to get them to FIX the epic accounts login cookie and get it to login with the epic account that purchased the free game an not login with other accounts you have on Epic
Frontier linked account remains for frontier login email to All PC games released on there independant PC store...
Using the email linked to frontier just loads that windows PC frontier store...
Same happens on Steam, xbox live and PS You are required to login with the service providers details not the PC direct from Fdev purchase acount that is linked for PC direct purchase web sites...

To get a refund because you put the ARX on Direct fdev store account not epic store account will require contacting support...

 

[CMDR Flavius Funk]

Support was great when I had a transaction issue. Hope they get you squared away fast.