Quick question re the new shop and gift rewards...

Just a quick question that I hope someone can assist with.

I gifted a reward for my father some time ago. When I set up the gift, it asked only for commander and npc names, and of course the delivery details including his email address. Now, both our packages only allow us second beta access (boohoo) so I understand that he won't actually receive the gift until then.

However, with the release of the new store, he has received an email advising him of the new store and inviting him to log in - problem is he doesn't have a password of course because we've been waiting for him to actually receive something regarding the gift I've set up for him.

What's the drill - if he sets up an account and use the email address that I've specified in the gift, will it recognize him now? I notice that in the store I have one 50 pound item that is noted a processing (pre-order) or words to that effect so I'm wondering if this is his gift in the works.....
 
I can't answer the first part of your question, but i can tell you the £50 'pre-order' item is your access to the second round private beta test (or Standard beta as it is now called)

for the first part i would suggest he tries logging in and using the 'forgot password' link with the email you registered him under, if that doesnt work its a job for the 'contact us' link towards the bottom left of the page.
 
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