Hardware & Technical Saitek - I HATE YOU!

moonsword

moonsword
Bought the "Combat Rudder Pedals" --> Brakes working BUT that's all. Pushing the left foot or right foot are nor getting recognized.
So I sent them to Saitek and waited for more than 4 MONTHS for a replacement.
Got the replacement 2 weeks ago.... they seem to work...

until today... the right brake is not recognized anymore. The brake seems to be always at full although it's not getting pushed.

What should I do now?... I'm close to send them a bomb threat.
I cannot believe the poor quality of their products and their service!

By the way, I have also an X52 Pro and a X55... the X52 had a smaller problem which I could fix myself.
The X55 I had to send back because one trigger stopt working after 1 month.

Unbelievable!
 
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Hexen

Hexen
I don't know if it's a good advice or not but you can read a bit about how that hardware can be tuned, get soldering iron and fix it yourself. Sure it's a risk but it doesn't sound like you have much to lose at this point anyway.
 

Scrogg

S
Yeah, I learned my lesson with Saitek as well. After all the hassle I had with my X55 I knew I didn't want to give them anymore of my money for a set of rudder pedals.

So..... just got the email yesterday, my Crosswinds will ship next week :D :D :D
 

moonsword

moonsword
At least in general you have to pay more for better quality.
Perhaps I will also take the MFG pedals.

By the way... I bought two table mounts for my HOTAS Warthog... from http://www.monstertech.de/
Very stable. They may be expensive but they are fantastic.
 

PhanttoM

PhanttoM
The only thing from Saitek that has lasted without problems for me, is my Pro Flight Rudder Pedals.

x52pro: had driver problems and would cause my ships/aircraft to permanently spin - Or it would stop working entirely ingame
x65f: several buttons have died and the ministick is permanently stuck to go left (not physically) unless I zero the throttle. I can't even use Windows without setting up a profile to disable the ministick, otherwise the mouse cursor goes left

So yeah, I'm one of those who won't touch Saitek until I start hearing about significant improvements to their hard- and software.
 
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