"Scarlet Krait" Error Message after disconnect continuing to happen.

This has happened to me at least 15 times today. Anyone have any advice? I have already lowered my MTU as Frontier suggested, it still does it.
 
I got a lot of them on my Epic account when I was playing in open. I changed to solo and they've been greatly reduced, but not totally eliminated.
 
This has happened to me at least 15 times today. Anyone have any advice? I have already lowered my MTU as Frontier suggested, it still does it.
This has just happened today for me 4 times in the last 30mins from 16:00 and I too followed Frontier's advice to lower my MTU Packet size to 1450 on my wired Ethernet but made absolutley no difference so I submitted a ticket with the Netlog attached. The log shows "GetPortMapping(50210) failed with code 714" ?
I have 1500+ game hours with ED:Horizons and this is the very first time I have had disconnection issues [Scarlet Krait]. Edit: I should have added that I am on PC / Steam
 
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This has just happened today for me 4 times in the last 30mins from 16:00 and I too followed Frontier's advice to lower my MTU Packet size to 1450 on my wired Ethernet but made absolutley no difference so I submitted a ticket with the Netlog attached. The log shows "GetPortMapping(50210) failed with code 714" ?
I have 1500+ game hours with ED:Horizons and this is the very first time I have had disconnection issues [Scarlet Krait].
It's not you.
 
After several errors it seems to work fine now. Strangly enough the launcher went blank, but the game works. Ten minutes of gameplay as we speak.
 
Hello All, I received this email yesterday from Frontier Developments:
Support Agent Vulcan (Frontier Developments)

8 Feb 2021, 18:34 GMT

Hello CMDR,

Thanks for getting in touch, I am sorry to hear that you have been experiencing some issues (Scarlet Krait) whilst playing.

We experienced a temporary server issue earlier today which caused the transaction server errors you were seeing in-game. We believe this has now been resolved and you can log back in and play.

Please accept our apologies for any inconvenience caused and please do get back in touch if there is anything else that we can help you with.

Kind regards,

Support Agent Vulcan
Frontier Developments Customer Support
 
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