Seller Beware: UC Selling bugs for explorers

There are some major bugs, it would seem, in the process of capturing and/or selling scanning data from your explorations. You may be missing out on lots of dosh. If you care about missing out on lots of credits, watch very carefully when you sell.

Some of the problems are on this thread: https://forums.frontier.co.uk/showthread.php?t=114546&p=1778689&viewfull=1#post1778689 It is posted in 'the right place' and thus you will not see it unless you go looking for it. Hence this one in here.

I have seen one very major problem, and one that may not be quite so bad. I have just sold 9m+ Cr worth of data from a 15K LY round trip. Because I was checking stuff, it still took me ages to sell. Problems I noticed:

1. I have sold scanning data for a system, and got the pop-up telling me that I was the first finder, and telling me the bonuses I got. Problem was, each bonus it listed was 0. I got this selling the very first Earth-like that I found (BLU THUA XV-E D11-26 1). I think I got the discovery amount, but this was before I started to check more carefully, as I had not realised there was a problem at this point.

2. On many occasions, objects that I had definitely scanned close up were NOT shown as having been discovery scanned on the selling page. It was usually the case that some objects on the page were shown as scanned, when others were not. Ender reports that this always happens when there are more than 17 objects in the system (which is usually the case when there are gas giants or asteroids in the system). I have screen prints that I will wave at the support team showing systems where you can see that I scanned the object on the system page, but the selling page said no, and thus there was no bonus - though I think that I probably got the correct discovery amount for them. This seems to be a very common bug - once I had spotted it, and was looking out for it, I saw that it happened a lot. I think that they should be able to spot the problem with an appropriate database query, so I hope it will be fixable reasonably quickly, though it could get problematic if it takes too long and more people scan those systems - I guess it depends what they squirrel away in said database.

Anyway: If you want to avoid losing credits you have earned, check carefully. I suggest that as soon as you see a selling page for a system where not all the objects that you know you scanned say 'discovery scanned', take a picture of that page, the page that follows with the bonuses (if you got any) and a system view with one of the objects you scanned but got not bonus for selected. And bombard support. :)

Keep exploring, Commanders. Boldly go where everyone and his dog has gone before!
 
Yup, i had the same just today. I scanned 2 metal planets in a system, when selling, only one was marked as "detail scanned"...

Did you notice whether you got the 'right' amount for the scan. I know it is hard to be sure, given that the metallic planets can give from a couple of thousand up to 20 or so, but did you get as much (before bonus) for the one that did not say 'detail scanned' as for th eone that did?
 
There's a bug with the "Discovered By" tag and bonus. Sometimes it isn't applied to bodies which you scan, seemingly because they aren't marked as "scanned" in your cartography data.

I've done some testing and it seems to behave as though the exploration data which you gather for each system contains a list of bodies which have been scanned. Bodies are added to this list in the order in which they are scanned. If the system contains a large number of discovered bodies, then there is less space for this list and only the first few bodies which you scan are recorded.

So scan the most valuable or important bodies first.

If you've already scanned a system then the scanned bodies data is probably already missing from your cartography data and won't appear when you sell it, even after this bug is fixed. I don't know it's practical for FD to add "Discovered by" tags retrospectively, but I would guess not.

Kancro Vantas said:
A) Should I continue my journey and come back to sell -by the way, when scanning a system I like, I even do the asteroids, just out of OCD.
B) Should I continue my journey, come back and hold on selling
C) Should I come back immediately, sell whatever I have so far and hold for fix
D) Should I come back immediately, and hold on selling?

So I suggest (C) or perhaps (D).
 
There's a bug with the "Discovered By" tag and bonus. Sometimes it isn't applied to bodies which you scan, seemingly because they aren't marked as "scanned" in your cartography data.

I've done some testing and it seems to behave as though the exploration data which you gather for each system contains a list of bodies which have been scanned. Bodies are added to this list in the order in which they are scanned. If the system contains a large number of discovered bodies, then there is less space for this list and only the first few bodies which you scan are recorded.

So scan the most valuable or important bodies first.

If you've already scanned a system then the scanned bodies data is probably already missing from your cartography data and won't appear when you sell it, even after this bug is fixed. I don't know it's practical for FD to add "Discovered by" tags retrospectively, but I would guess not.



So I suggest (C) or perhaps (D).

I think it should be a fairly trivial database query to spot these, and then adjust them, at least right now. Things might get decidedly awkward if it takes ages for FD to fix, though, and later explorers come along and try to claim first found rights. I have asked the mods to merge the various parallel threads so we don't have to do the cross posting, but nothing yet. Perhaps others could try as well?

You certainly seem to get the normal fee for discovering the object - it is only the bonus for first finder that was wonky on the screenshots I captured and put in the ticket that FD have not looked at yet ... So I see no reason to go for C or D!
 
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Thanks for letting us know. I sold all my data last night from my last trip, so too late I guess for me.

How is any normal person meant to track this (or notice) what is missing and what is not? There doesnt seem to be a record kept, or history and UI seems a bit borked for selling. Anyways I am glad you are observant enough to have picked up on this and hope its fixed soon :)
 
I have two cases, where I know it's wrong.
One I took a screen shot showing the bonus as zero.
The 2nd shows one of 14 bodies in a system as un scanned. Yet I know I scanned all bodies in that system, because hey, 6 terraformable bodies in one system, means there may well be a 7th.
 

Deleted member 38366

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I scanned a system called Kumbaya. It had no discovered by tags on it. I was not given bonuses for scanning it. I suspect it was already discovered by another but their name was not appended to the system. Maybe the player who scanned left the game? I don't know.

I have noticed some times a system will have 1 planet and its moons listed as undiscovered. I can understand being forced to run from a persistent pirate or having a short range discovery scanner. Why did the second player who found the outer planets miss the gas giant in the middle?

I have also seen it not list a payment for a planet i scanned. The system map will even say I scanned it.I have DDS on my ship so all the things I scan should say so but some bodies don't get marked as being scanned with DDS but the payment for the scan on body seems right though.

It seems the new system has a few bugs.
 
Yep, I noticed this, too. I was first discoverer of an actual real-life star, one of the HIPs. Not only is it a pretty hot one, it has two water worlds! However, UC only marked me as discovering half the system, which did NOT include the water worlds! Very, VERY frustrating. I notified FD - Let's see what happens...
 
A bit more information based on my observations selling a few 1000's systems :

- If there is a "ghost" planet (planet symbol without any name) in the Universal Cartographics selling tab, the bug will trigger.
- If there is an object lacking the "-detailed surface scan" despite a value according to a scanned body, you won't got the first discovery for that body, and no selling bonus as well.

If the two conditions above don't appear, you can sell your data without a problem.

The 17 body theory seems incomplete, I've sold systems with 20+ scanned bodys, 40 unscanned, asteroid belts, multistars countless time without triggering the bug once.

Hope that helps !
 
I have definitely had this bug as well. I have screenshots to evidence it for at least three different systems.

I must get around to putting it all together and raising a ticket. Will try and post an example on here too.
 
I have definitely had this bug as well. I have screenshots to evidence it for at least three different systems.

I must get around to putting it all together and raising a ticket. Will try and post an example on here too.

Awesome!

this fellow explorer thanks thee :)
 

Harbinger

Volunteer Moderator
Also ticketed it. Couldn't hurt to put the link of my supporting video in another thread:

[video=youtube_share;yHSiHS3Yy3g]http://youtu.be/yHSiHS3Yy3g[/video]
 
Is this issue still around or has it been fixed?

Still there. Probably. No response to my tickets, though a duplicate entry in the bug forum has a comment from QA saying expect a fix soon. There was a bug fix recently on a 'rare' event, details unspecified, which did not seem to be this.
 
I have recently come across systems in inhabited space with some or all objects without 'first discovered by', even unlikely combinations where a gas giant was not 'first discovered by', but its moons were. When handing in the data I didn't get first discovery. Which is probably correct; I think the system map sometimes just doesn't show the 'discovered by'-tag when it should.
 
Still there. Probably. No response to my tickets, though a duplicate entry in the bug forum has a comment from QA saying expect a fix soon. There was a bug fix recently on a 'rare' event, details unspecified, which did not seem to be this.

I just read the thread by Ender you linked in your OP. It seems at least the bug with the "Discovery Tag" not being applied correctly was fixed in 1.1.05, wasn't it? And since I haven't bought data from UC, yet, the other problems Ender describes don't really concern me atm.
 
I have recently come across systems in inhabited space with some or all objects without 'first discovered by', even unlikely combinations where a gas giant was not 'first discovered by', but its moons were. When handing in the data I didn't get first discovery. Which is probably correct; I think the system map sometimes just doesn't show the 'discovered by'-tag when it should.
Just stupidity by FD, IMHO. All systems in inhabited space should have come with fake historical finders: Jameson, Bell, etc., so they did not stick out like sore thumbs. And having those systems that are undiscovered but with spaceports in them is just plain daft. I would not worry about the tags in inhabited space.

I just read the thread by Ender you linked in your OP. It seems at least the bug with the "Discovery Tag" not being applied correctly was fixed in 1.1.05, wasn't it? And since I haven't bought data from UC, yet, the other problems Ender describes don't really concern me atm.
I have never bought, either. It may have been sort-of fixed, but the description was so vague it could have been almost anything. The only people who really know appear to not be telling us. I will not consider it properly fixed until they have put in the missing tags and paid us the bonuses that they missed: they probably owe me over a million, not that I am holding my breath.

That said, yesterday I sold a pile of data for a trip to the core and I did not see the problem, so it may well be fixed. I saw various other problems, none of which appeared to be costing me credits.
 
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