Server Broadcast: Greetings Commanders! The Galaxy Servers will be coming down...

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Colonel North

Colonel North
...in around 15 minutes for the release of the Mac Version!

Ok, I don't have a Mac, but appreciate the technical requirements for maintenance/ updates

But, no indication of when they will be back on. 5 minutes? 10 minutes? An hour? A day?


This is a sloppy and lazy communication. The most important piece of information is missing!

Is it because you don't know? Then say 'we don't know'. (But at least try and give a timescale)


Most customers understand 100% perfect service is not achievable, but there is no excuse for slack, unhelpful comms.
 

Tinman

Tinman
Colonel North said:
...in around 15 minutes for the release of the Mac Version!

Ok, I don't have a Mac, but appreciate the technical requirements for maintenance/ updates

But, no indication of when they will be back on. 5 minutes? 10 minutes? An hour? A day?


This is a sloppy and lazy communication. The most important piece of information is missing!

Is it because you don't know? Then say 'we don't know'. (But at least try and give a timescale)


Most customers understand 100% perfect service is not achievable, but there is no excuse for slack, unhelpful comms.
Click to expand...

1 hour.

--> https://forums.frontier.co.uk/showthread.php?t=144428
-->https://twitter.com/EliteDangerous/status/598045866864340992
 

Sir.Tj

The Moderator who shall not be Blamed....
Volunteer Moderator
Sir.Tj
Announced by FD on the News section.

Closing thread. :)
 
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