Ship destroyed because of bug, what to do?

xxThe_Dice_manxx

xxThe_Dice_manxx
Game froze as I lifted off landing pad and when it came back my up thruster jammed on and pushed me up into another landing pad before I realised what was going on.

Tried to move away from the pad but was stuck then the alarms went off panic was felt and I tried to unplug replug in my hotas but if you know the X52 that jack on the back of the throttle is a pain to get in.

Needless to say I got my ship splattered by the station.

Now, can I play on until support sorts me out or do I wait until they help me?
 

Radixbase

Radixbase
xxThe_Dice_manxx said:
Game froze as I lifted off landing pad and when it came back my up thruster jammed on and pushed me up into another landing pad before I realised what was going on.

Tried to move away from the pad but was stuck then the alarms went off panic was felt and I tried to unplug replug in my hotas but if you know the X52 that jack on the back of the throttle is a pain to get in.

Needless to say I got my ship splattered by the station.

Now, can I play on until support sorts me out or do I wait until they help me?
Click to expand...

Submit a ticket. Fdev has been Very fair about restoring lost ships and creds from bug loss. Twice for me
 
Last edited:

Riverside

Riverside
I had a passenger mission disappear from my transactions tab a while back (post 3.3). I couldn't change ship because I didn't have another ship already equipped with cabins & couldn't eject the passengers without the mission screen. I could have waited 3 weeks for the mission to time out & fail, I could have contacted support (over the Christmas break) & waited for them to manually remove the passengers.

In the end I just self-destructed the ship (it was only a Dolphin) & just carried on with my game. IIRC it's the only time I've used self destruct in the live game.
 
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