Six hours "Orange Sidewinder Error"... How can I do?

[WILLIAM BILL ADAMA]

• My GPU is Nvidia. (NOT AMD)
• Before 10 hours ago everything is Ok.
• It's ok at Horizon Legacy.

I tried to enter game mode(Open/Solo/PG) almost hundred times but always "Orange Sidewinder Error" was 100% since six hours ago. And it's same to some users of my small community. How can I solve this?

 

[Markov Chaney]

Are some of the other users on the same ISP as you, or geography? There aren't really any widespread reports of this so my first instinct is it's a genuine network issue.

 

[WILLIAM BILL ADAMA]

Are some of the other users on the same ISP as you, or geography? There aren't really any widespread reports of this so my first instinct is it's a genuine network issue.

I don't think so. As I said, Legacy is perfectly ok. And I saw similar users at Elite Dangerous Community Discord once per a day. And now it's my turn.

 

[Markov Chaney]

From the main menu try "Help and Info" -> "Stuck Recovery"

 

[WILLIAM BILL ADAMA]

From the main menu try "Help and Info" -> "Stuck Recovery"

Thanks! I will try.

 

[Cmdr Esteban]

Otherwise, log a support ticket.

Frontier Support

customersupport.frontier.co.uk

Note: this is distinct from the Issue Tracker and offers personalised support to individual players.