SSD died

SouthernGorilla

S
Had a power flicker, came back to find myself on the desktop. Figured the PC had restarted, which happens. Went to start the game and it told me I was "about to install" Elite. I was confused, thought maybe there had been some sort of update while I went to the bathroom. But nope, game wasn't there. None of my Steam games were there, all the shortcuts were broken. Explorer doesn't show the disk, can't even bring it up in Disk Manager or the terminal. It is pining for the fjords.

I just got the disk like a month or two ago specifically to hold my Steam library, that's all it does. It's a Samsung 870, so not some cheapo junk. Absolutely blows my mind that it could just die. I mean, I've got an HDD in the rig that's over six years old... and an SSD that died in two months.

Can't see the power flicker being the problem. There's just no way that would effect a single disk. A surge would blow out more than one SATA port if it got through the PSU. Plus we have a decent surge protector.

So, won't be playing for a bit while I wait to get a new drive. Probably going to go for an M.2 since I have three slots available for it.

And going to reach out to Newegg to see if I can get an exchange.
 

STRONTIUM DOG

STRONTIUM DOG
a sudden power loss during a write can send an ssd a bit bonkers
manifesting as your pc just don't see it
to remedy try a ssd power cycle method which will restore it in most cases just booting to bios works best
(and yes the full 30 mins)
 
Last edited:

wrmiller

W
Flash is not as stable as spinning media. I know, because I designed and wrote firmware for both. Flash requires more powerful ECC, more overprovisioning, and has to deal with things like disturbs and whatnot. My last job at Micron was running an engineering group that thrashed/tested SSDs. The techs were always bricking drives.

Having said that, I do have one small SSD that holds Windows, but my games are on spinners. But I'm just an old guy stuck in my ways. ;)

Hope your situation comes out OK.
 

finglonger

F
first thing you should do would be scan the disk for errors - open an admin command prompt (cmd.exe) and type chkdsk /offlinescanandfix - you should get a message the scan will run next time you reboot

once your pc has rebooted, if everything not back to normal check in c:\users - you will need to enable show hidden folders on file explorer > view tab
in c:\users check if you have a Temp folder
you may also see your logged on with a temporary profile on the start menu where it would usualy show your logon name - place your mouse over any of the vertical icons and the name will appear
1623781824010.png

you can also find the username your logged on with from the command prompt (cmd.exe) by typing whoami

if your logged on as temp follow the advice here
www.tenforums.com

Fix You've been signed in with a temporary profile in Windows 10

How to Fix "We can't sign into your account" and 'You've been signed in with a temporary profile' Error in Windows 10
www.tenforums.com www.tenforums.com

if you have no temp profile and\or the disk scan does not fix the issue download and run the Samsung Magician rom samsun https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/magician/ and check the S.M.A.R.T check- this will tell you the condition of your drive as to whether it has actually failed
HDTune heath report will also give you the same SMART report - www.hdtune.com
 

hems303

hems303
... just a thought; have you got Samsung Magician installed (it should have come with your SSD) it is useful in monitoring/reporting on your drive state. (I have 2 870's and 'touch wood' etc.)

edit... ahh nija'd
 

Skürt Avil

Skürt Avil
STRONTIUM DOG said:
a sudden power loss during a write can send an ssd a bit bonkers
manifesting as your pc just don't see it
to remedy try a ssd power cycle method which will restore it in most cases just booting to bios works best
(and yes the full 30 mins)
Click to expand...
I wasn't aware you could do that, thanks.
I have an old EVO that died a few years ago. Haven't thrown it away in the hope I could revive it.
 

Morbad

Morbad
SSD failure rates are appreciably lower than mechanical HDDs at this point. That said, anything can die at any time, without warning. For most quality components that aren't abused, the chances of this are slim, but they are far from zero.

Failure rates for almost anything are on a bathtub curve. They start off high as defects that QA didn't catch are predominant. Then they taper off as defective samples are weeded out. Then they rise again as stuff starts to wear out.

Two months of light use isn't anywhere near long enough to be confident you didn't get a defective drive. Power issues could certainly have finished off a weak sample, even if everything else in the system survived.

Anyway, if you confirm the drive is dead, it should still be under warranty at least.

Always make backups.
 

CMDR Is Fat

CMDR Is Fat
Does it show in the bios? yes! Does it show in computer management\drive tools?
run compmgmt.msc then select drive tools, see if it is showing there.
Does it show in the bios? no! Check your cables, simple enough to make sure they are seated correctly.
There are many reasons your drive may not be showing or accessible, not all mean it is a dead loss ;)
 

SouthernGorilla

S
finglonger said:
first thing you should do would be scan the disk for errors - open an admin command prompt (cmd.exe) and type chkdsk /offlinescanandfix - you should get a message the scan will run next time you reboot
Click to expand...
Couldn't check the disk for errors because Windows couldn't even see the disk. It ceased to exist.
 

alexzk

A
SouthernGorilla said:
Can't see the power flicker being the problem. There's just no way that would effect a single disk. A surge would blow out more than one SATA port if it got through the PSU. Plus we have a decent surge protector.
Click to expand...
Friend sold own PC and gifted me SSD from there. It was used for Win-10 less then 6 months. I have linux, launched tests - it's 70% wasted already :D Linux's SSD is 6-7 years old and "only" 60% wasted. I heard new macs kill it even faster.
So...use free software where you can control everything :)
 

SouthernGorilla

S
alexzk said:
Friend sold own PC and gifted me SSD from there. It was used for Win-10 less then 6 months. I have linux, launched tests - it's 70% wasted already :D Linux's SSD is 6-7 years old and "only" 60% wasted. I heard new macs kill it even faster.
So...use free software where you can control everything :)
Click to expand...
I'm a huge fan of Linux. Well, I was before SysD started taking over everything. Got two Linux laptops and a Linux desktop that was set up as an arcade emulator before I scavenged parts from it. If I knew I could get Steam, Hulu, Netflix, etc. to work correctly on Linux I'd switch in a heartbeat. This computer is our HTPC, the source of all our entertainment. Thanks to DRM, that is difficult (often impossible) to do with Linux.
 

SouthernGorilla

S
alexzk said:
Steam for sure, I have. DRMs on games are removed mostly today. Even Dishonored 2 works.
Others ...not sure, don't use.
Click to expand...
Netflix and Hulu are both quite renowned for not supporting Linux. I'm sure there are "ways" of getting them to work. But I'm not a l33t h4kk3r, so I don't know them.
 
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