Still no private backer’s forums after 2 days
- Thread starter Lorenzo
- Start date
That's odd. I got it straight away. Maybe everyone's just so busy, they've somehow overlooked it? Might be worth sending a PM to Ashley Barley
It's the weekend. Perhaps the beginning of the week
in the backers app , at the top left of center you will see ...
Total Backed: £x Reward Credit: £y
where
x is actualy spent money
y is money you have put into the system but not actualy spent
it shouldnt take too long to gain access to the PBF, that is after you register your forum name in the backers app (i think)
i did all that 2 days ago
Then you need to allocate that credit by selecting a package and hey presto - total backed = £100
yes , the reward credit can then be spent on rewards.
Relax .. it's Sunday and thus weekend.
Send Ashley a PM and I am sure they will help you tomorrow.
Send Ashley a PM and I am sure they will help you tomorrow.
I have the same problem.
As of yesterday I have Kickstarter Special pledge, but no access to the private backer’s discussion forum.
Total Backed: £85.00 Reward Credit: £0.00
Do we really have to wait like 24 hours?
As of yesterday I have Kickstarter Special pledge, but no access to the private backer’s discussion forum.
Total Backed: £85.00 Reward Credit: £0.00
Do we really have to wait like 24 hours?
No, you have to a) provide your forum login name in backer's app b) wait when Ashley appears in work. it is manual process there it's slow.
I had this issue as well & still haven't heard back from admin about fixing this some months ago
i did was checking and realised that i hadn't ticked the box in the kickstart that says access to the Private Backers Forum. it was that easy
that might be ur issue ?
i did was checking and realised that i hadn't ticked the box in the kickstart that says access to the Private Backers Forum. it was that easy
that might be ur issue ?
OK. If you paid with a PayPal account it can take up to 3 days for the transaction to process. If you paid directly with credit or debit card your transaction will appear very quickly. It's just the way Paypal works accessing your bank account-- they tell you it's the same as writing a check and waiting or it to clear (I say they move the $$ to their account and collect interest for a few days).
If your reward back is still $0.00 after a few days then you might want to check with Paypal to see what the holdup is. Don't worry, it should process soon enough.
If your reward back is still $0.00 after a few days then you might want to check with Paypal to see what the holdup is. Don't worry, it should process soon enough.
When you login https://elite.frontier.co.uk/backers/ here, do you see text field where you must provide nick for PBF?
Peteris.
Where is this Box your talking about i have to tick please?