Still waiting for my boxed set, any one else?

[Jaabaa]

I ordered the "upgrade" to the boxed set back in November and still haven't received it yet.

Has anyone had their boxed set delivered?

I sent their support an email on the 20th (9 days ago) and opened a "support ticket" on the 23rd (6 days ago) but I still haven't heard ANYTHING off of them.

Is this the level of support that we can expect from the company/shop?

Regards,

Jaabaa

 

[Y2K]

im sure it was said in 1 of the newsletters that stuff like that would be sorted for end of jan...

 

[anikaiful]

I sent their support an email on the 20th (9 days ago) and opened a "support ticket" on the 23rd (6 days ago) but I still haven't heard ANYTHING off of them.

Is this the level of support that we can expect from the company/shop?

Ubisoft's much worse - for them to even reply with automatic message takes over two weeks.

Just give the folks time to come back from x-mas break and rummage through all that has piled up. Back in Nov/pre-launch, I don't know if they even had manufactured the boxes yet...

 

[dreadman2k]

I ordered the "upgrade" to the boxed set back in November and still haven't received it yet.

Has anyone had their boxed set delivered?

I sent their support an email on the 20th (9 days ago) and opened a "support ticket" on the 23rd (6 days ago) but I still haven't heard ANYTHING off of them.

Is this the level of support that we can expect from the company/shop?

Regards,

Jaabaa

I just went over Newsletter #54 and they say boxes will be out by "end of January".
At least you're not being singled out, we are all waiting for the boxed edition!

 

[Wicz]

I ordered the "upgrade" to the boxed set back in November and still haven't received it yet.

Has anyone had their boxed set delivered?

I sent their support an email on the 20th (9 days ago) and opened a "support ticket" on the 23rd (6 days ago) but I still haven't heard ANYTHING off of them.

Is this the level of support that we can expect from the company/shop?

Regards,

Jaabaa

I ordered some cables from Amazon on or around November 15th, I'm still waiting. I opened a support ticket on December 17th, no reply yet.

But I'm not posting about it and making mountain ranges out of the tiniest molehills.

Relax, and exercise some patience, it was xmas 4 days ago for pities sake.

 

[ash73]

I ordered a boxset as I thought it would be nice for my folks to wrap up as a present (as they did in 1984), now it will just gather dust. But it will look nice on the shelf and didn't cost much, so who cares.

 

[parablax]

OP - They are being sent out late January (see newsletter).
No point sending one at release when there were inevitable patches and changes to the manual etc.