[Suggestion] [Possible Bug] Keyboard and Mouse setting

Hi, I'm a newish player but not unfamiliar with piloting and some combat.

I recently switched from using a XBOX controller to a Key and Mouse since I found aiming alot easier after investing some time finding a suitable custom setting.

Being a casual player I finally got enough credits to upgrade from the loaner Sidewinder to an Adder with a few upgrades.
Went exploring/missioning and got to GD219 Star port without issue where I docked and picked up some items.
As I launched the Station opened fire and destroyed me without warning.
Had enough credits to cover the insurance. So Spawned a new ship.
Returned to Surface and then launched for a second time and same thing, Station opened fire and destroyed me again which forced me into negative equity.
However before the 2nd destruction I noticed my ship was in motion with thrusters fired up as I hit the Launch option.

Since I wasn't too sure if some key or mouse binding became stuck I spawned another Adder ship and went to the Galaxy Map and it immediately left as if the Right Mouse button was being de-pressed as I attempted to navigate. Therefore I began to wonder if anything else, like weapons, got stuck causing a Station Violation. I powered down the Weapons System and Launched. Luckily without issue.

When I arrived at my destination (an outpost) I was able to dock and when I tried to Launch, it automatically put me into full reverse and I slammed into whatever was behind me. Luckily I was able to hit the X key to reduce momentum enough to avoid serious damage.

QUESTION:
As I wasn't able to find a thread with similar issue and unsure if its possible to raise ingame tickets I wanted to know if anyone else has had problems with sticky Key/Mouse controls ?

Any help advise appreciated.
 
I always zero throttle above the pad and then lateral thrust down to dock so I can be sure my throttle is always zero when launching. It isn't the most glamorous way to dock but the habit has prevented me launching with my throttle engaged.

Random deaths near stations is currently a known but fairly rare issue and the devs have added telemetry to try and stick a fork in it once and for good. A ticket should get you your stuff back but bofhenator is right about response times. They are starting to come down now they have brought extra staff in though.
 
Thanks for the quick update guys.
I too zero throttle for landing and use thrusters for landing but for some reason the thrusters seem to vary in power each time I launch. So as a workaround I now hit X just as the ship is about to take off.

Just had a quick run around and noticed my hard points auto deployed and retracted during super cruise. When I dropped out near an outpost, the multi cannons were firing followed by the Lasers, both which are bound to the mouse buttons. I was able to stop them by continuously pressing the mouse buttons. I think this is what must have happened in the Star Port which caused the destruction I first mentioned. It was about to happen again just as I was docking but luckily I noticed this time .... else toast.

I might need to go back to my XBOX ctrl and see if the same happens.
 
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