Thanatos T Apr 22, 2015 #1 Are tickets logged in the support system still being worked on? I know this has moved to the forum, but my understanding was tickets that existed in there prior would still be actioned? I have tickets from February that still have no response. Last edited: Apr 22, 2015
Are tickets logged in the support system still being worked on? I know this has moved to the forum, but my understanding was tickets that existed in there prior would still be actioned? I have tickets from February that still have no response.
khaitom K Apr 22, 2015 #2 I got a response to a ticket today. So I'm going to say yes. They're still going through them.
Sanderson Apr 22, 2015 #3 Thanatos said: Are tickets logged in the support system still being worked on? I know this has moved to the forum, but my understanding was tickets that existed in there prior would still be actioned? I have tickets from February that still have no response. Click to expand... You haven't waited three months yet.
Thanatos said: Are tickets logged in the support system still being worked on? I know this has moved to the forum, but my understanding was tickets that existed in there prior would still be actioned? I have tickets from February that still have no response. Click to expand... You haven't waited three months yet.
Harbinger Volunteer Moderator Apr 22, 2015 #4 New tickets get auctioned but I wouldn't expect a response on a 2 month old ticket, especially if it's a bug report.
New tickets get auctioned but I wouldn't expect a response on a 2 month old ticket, especially if it's a bug report.
