Thank You Support!

[sam445]

While traveling and creating a neutron highway to the Colonia bubble and while within a system with a neutron star, I got disconnected from the game due to a server error and got spawned back within the danger zone of the neutron star's trail. I managed to disconnect before my ship got destroyed.

After a quick ticket to the Frontier Support to demand being moved out of the danger zone, CMDR Asterix has quickly moved my ship to a nearby system and fixed the incurred damage to my ship. I would just like to take the time to thank the awesome team at Frontier Support for the help you bring everyday to countless customers!

 

[Para Handy]

Support have always been really good in my experience.

 

[MottiKhan]

I've only contacted FD support once and they were excellent in their response. Much better and faster than some others that will remain unnamed.

 

[sndle9]

Same here, Only needed them a couple of times, but the response was faultless on both occasions.

 

[Patrick_68000]

Once for me too. Quick and competent service.

 

[GodBlock]

I too have had only positive interactions with support

thanks again support wizard CMDR Asterix o7

 

[Obnoxious_Gamer]

I've had one good experience with support, and one bad one. The good: they restored my modded Corvette after base defense turrets took it out in two seconds flat. Yay!

The bad: they refused to refund me the rebuy for my Corvette after an Asp Explorer took out a thousand MJ of shields and 2K hull HP in five seconds. Dunno why.

 

[CmdrKull]

Support is awesome and I've only ever had awesome experiences with them. Nice that they were able to help you out. A connection drop doesn't usually mean death so this seems like a pretty rare circumstance.

 

[Wasp0]

My experience of support for an error in game and a issue downloading the game, has been quite Excellent.

So, I too, pass on my gratitude and thanks to a well run dept in FD