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[Anathema1982]

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I get that when trying to start my game. I'm not quite sure how to fix this. Been around since the GPP. Anyone else having this issue?

Think redownloading the game would fix this?

Thanks.

 

[Nappy Prophet]

Im having the same issue tell us how the redownloading thing works, i got my nephew in about two hours so I'm going to play something else.

 

[Gary Richards]

... sign in with the profile used for purchase or buy a copy at the Xbox store.

I get that when trying to start my game. I'm not quite sure how to fix this. Been around since the GPP. Anyone else having this issue?

Think redownloading the game would fix this?

Thanks.

This is a known issue which we are working on, did you take part in the GPP ?

 

[Deleted member 110222]

This is a known issue which we are working on, did you take part in the GPP ?

I keep seeing you mention GPP. What's the issue there?

 

[Anathema1982]

Yes. I purchased the game when it was listed as GPP last year.

(Redownloading as in, uninstalling then reinstalling.)

 

[Summit Soldier]

I'm at 79 percent complete on reinstalling, wasn't part of the gpp hopefully reinstalling works

 

[SirWade]

This is a known issue which we are working on, did you take part in the GPP ?

any chance you know when we will get out GPP decal?

 

[DustyArne]

I was GPP as well, but no issues here Gary.

I did a reinstall a month ir 2 ago..

 

[MattySoho]

Sorry I'm a little late to this thread, but I've noticed others posting about this problem elsewhere, so maybe this will help bring it to their attention that they are not alone. I am also having the issue and was in the gpp, if that helps. Also, is anyone without the issue seeing "elite dangerous physics engine" as the title of the game in the Xbox interface (such as in achievements) or is it just those of us with the problem? Probably not related, but I only ask because a poor soul in another thread sounded like he was having this problem and basically referred to having a new broken "ED physics engine" and no-one else seemed to understand what he meant. Worth a (perhaps long) shot.

 

[TwoWheeledToad]

I was in GPP too but no problems here. I have done a reinstall but that was quite a while back and can't remember if that was during GPP or after.

 

[dreampage]

I was in GPP but I don't have any issues either. Not after updating and not after the server restart today at 4 PM GMT. Let's hope I won't have issues tomorrow as well.

 

[Guywired]

I'm having the issue.

And I've been playing since the game was available in the preview program.

AND this is on an Xbox I purchased in Nov which made me have to re-download the game then.

 

[jackdaws_1999]

I got it within the first hour it went live on the preview program, now it says I only have the physics engine and wont let me play... not a happy minature giant space cat right now.

 

[Dolphinrapture]

Fingers crossed, so far I haven't had this issue. I was also part of GPP and to my knowledge I haven't done a reinstall since I first downloaded ED.

 

[wgstjohn]

I've got the same problem still. Bought the game during gpp. Had no major problem till now. I'm in the US, East Coast, if that helps.

 

[Vhyle]

I have the issue, and I've sent in a bug report about it. Still nothing, I'm assuming they are working on it. I've had the game since day one (GPP). Been waiting all day, and probably won't be playing tonight.

 

[DHX]

I'd like to add some constructive information.

I am indeed having the same issue.
I was in the GPP (Game Preview Program), bought in at the end of August last year.
This morning after downloading and applying the update, got the error message mentioned in the topic post.
-Logged into different Gamertag on same Xbox system, and it let me in. Of course I had no save data with that account so it was basically like starting new.
-Afterwards logged back into my main Gamertag, issue persists.
-Tried 'closing' (full quit from Xbox dashboard) the game and restarting, issue persists.
-Tried logging back in with second Gamertag again, making into the game one again, then quitting to Main Menu and then switching back to main Gamertag. Issue persists.
-Tried full heavy restart of Xbox console, issue persists.
-Xbox Marketplace enabled me (perhaps erroneously) to purchase the game 'again' with main Gamertag. Did so... Issue persists.
-Finally uninstalled all instances of Elite Dangerous from console, then reinstalled all instances. Issue persists.

I heard that clearing the Xbox cache had worked for someone, but I have not tried it myself, instead came here for help.

Hopefully presenting my troubleshooting can help with working towards the solution...

-DHX
Gamertag: DHX

 

[deathbykarma]

I game shared a few months ago, and decided to re buy it today, what is this gpp thing everybody istalking about? And yes iit's trying to get me to launch the physics engine.

 

[Sylar N7]

For any USA players, keep in mind they're in Britain, and several hours ahead of us. It's 8:11pm for me now, which means it's 1:11AM over there. They've all gone home by now...or should have at least lol

 

[Guywired]

For any USA players, keep in mind they're in Britain, and several hours ahead of us. It's 8:11pm for me now, which means it's 1:11AM over there. They've all gone home by now...or should have at least lol

I mean, they released this patch today KNOWING about this issue, so I kinda think they should be working on this regardless of what time zone they are in.