They don't take the work we invest in this game serious...

...and that means they don't take us, their customers, serious.

Just a few days ago (23rd) I accidentially sold my almost completely engineered Federal Corvette, worth ~700 Mio. Credits. Cue salty post here...? No. I lost only 69 Mio. Credits here which are a few hours of work, nothing more.
What irks me though, is the weeks lost of work engineering the ship. All lost because of a careless sell dialogue that places the confirm button for the sell so that an unfortunate placing lets the mouse hover exactly above it and a quirky left mouse button can do the rest (which is what happened). 1-click(TM) and everything can be lost.

In every game I played until now where a Vehicle or the Character you play is essential for the game is a distinctive change of input when you try to delete or sell something: You have to physically input per keyboard either the name of the character or the worth of the item or type in DELETE or at least Y E S. It wakes you up through the change in approach of what you're doing and prohibits quite essential an accidential deleting or selling.

That Elite Dangerous doesn't have either that or at least a safety net (in form of a buy back button for at least 5 min. or leaving the station) shows what Frontier Developments thinks of the work the players invest in their ships:

Nothing.

I did shut down E:D almost immediately and opened a ticket and asked if they could return my Corvette to me, but after less than 24 hours (quite a good response time and at christmas to boot) I got the answer that they could restore it only if I had lost it beforehand (shot down etc., the interior is then protocolled for the rebuy screen). Which I hadn't, because frankly, the whole point of engineering a combat Corvette almost to the max _is_ to never loose a ship that is worth almost three quarters of a billion Credits and comes with a penalty of 35 Mio. Credits loosing it.

I blew it on selling the ship, they blew it on not establishing a safe way to not accidentially selling a ship and by also not providing a way to get it back.

I lost 69 Mio. Credits (nothing to sneeze at but doable in a few hours) and an almost fully engineered Corvette (definitely nothing to sneeze at and worth a few weeks of collecting materials, data and engineering). But, nothing really dramatic. No salt. I have still my almost fully engineered Cutter, Anaconda, Fer de Lance, Python, etc. after 1859 hours and a few minutes playing without any dumb errors accidentially selling or deleting something.

What angers me is the blatant disrepect of Frontier Developments, through inaction, for the work I invested into the game.

So, how do I get even? I thought a little while and in fact, I can get even. Maybe just symbolic but I can get even. The solution is, I give them:

Nothing.

I bought E:D in August 2015, Preordered Horizon at the end of November 2015 but I refrained from buying Paintjobs because I already had bought the game, that is enough. Then came November 2016 and no new DLC. So, no money for them.

My thoughts: Since 2003 I played always one or the other MMORPG and they all had a monthly fee which gathered most of the time to approximately 150€ per year.
Frontiers Developement generally does good work on E:D and there's a way, through the store, to contribute money to them. My plan: ~100€ to 120€ per year, I don't hurt for that much money. So, between November 2016 and November 2017 (Black Friday) I bought Paintjobs and other gimmicks for, until now, exactly 95.90€. In fact I planned to buy some of the Festive Countdown gimmicks to get above the 100€ mark, maybe above 120€. That won't happen now. All those games that had a monthly fee had also a useful safety against accidentially selling or deleting an essential item of the game.

That decision then, backing the game through game extras, gives me now a way to get even. I won't buy any extras for at least until November 2018 (again, Black Friday). Okay, or until they implement a sensible protection against accidentially selling a ship or a least retrieve it directly after selling. I would prefer the first solution (sensible protection).

Maybe they sneeze on the losing of my 100€ the next year. Maybe they laugh about that. However I get even with real money against virtual money and work time.

It's, at least, a statement, if nothing more.

Greetings,
Lyronix

(Everything written here is my opinion, nothing more, nothing less.)
(No, that's no 2nd try to get my ship or my virtual money back. Not interested anymore. I'm interested in a SOLUTION)
(BTW, what about the 'Clear Save' Button? Similar dangerous? No, I won't try it.)
(And please would the godlike creatures that never made an error in the game hold back from commenting? You're not human anyway and as such have no right to comment. Thanks!)
 
You realise it warns you before you sell a ship, a pretty big warning that tells you what your about to do, and asks you to confirm?

Fair enough, you made a mistake and clicked sell despite the warning, we all make mistakes.
But to then go and "punish" frontier because you made a mistake is just.... weird man, lol.
I think you'll realise your being a bit melodramatic and silly in a few days and regret this post :) again, we've all done that too, I'd say just chill, admit you messed up and that's there's no one else to blame, and get back to enjoying the Christmas spirits :)
 

Deleted member 115407

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...and that means they don't take us, their customers, serious.

Just a few days ago (23rd) I accidentially negligently sold my almost completely engineered Federal Corvette

Fixed it for you.

Stop trying to find fault with others for your own mistake, and look on the bright side - now you get to have a fun adventure engineering a new spaceship.
 
Was going to warn OP about the clear save button, but noticed they mention it at end of post. Seriously, though, if you’ve been through the process to learn the engineers and fully engineer a corvette once, you’ll know how to do it a lot quicker a second time around. Give the devs at least one day of the year without having to read the rage posts.
 
Sorry for your loss, we all make mistakes and sometimes pay for them.

If FD Support could have made you whole, they would have, they are, in my experience, one of the best in the business. Many posts attest to that fact.

In regards to the sell selection, I always double and triple check that transaction when moving the ships around and even then I have a creeping dread that I did it wrong.

It's a PITA to have to re-engineer (something that is being discussed w/ the new scheme) but if you otherwise enjoy the game, just set the goal of having that monster ship rebuilt to deal death.
 

Deleted member 115407

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Seriously, though, if you’ve been through the process to learn the engineers and fully engineer a corvette once, you’ll know how to do it a lot quicker a second time around.

And quite possibly better, too. There certainly will be far less guesswork and experimentation.
 
I would like to see a PIN code for selling ships and resetting save.

Or Frontier should call your mom and ask her if it's okay for you to sell your ship... :p

Come on, guys is it really that hard to NOT click the sell button if you don't want to sell your ship?
It's a three-step process that repeatedly asks you what you want to do with the ship and warns you that if you sell it, you can't get it back. It's safe enough.

It's like a barrier around the hole in the ground, normal people don't need it, but there will always be an idiot for whom it wasn't high enough.
 
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Is it possible that i'm reading this differently to everyone else. The way I read it is that Frontier Support wanted to restore the ship but couldn't as it hadn't been re-bought. I imagine (total speculation) that their method of restoring ships is to copy the server transaction that re-bought the ship from the re-buy screen and re-initialize it.


For me the OP strikes as a rant and just needing to get it out. It's not a one click but I do feel it perhaps should be in a different section to the swap ship transaction. I'd say it's definitely user error but there is possibility for a design re-evaluation.


Although the OPs edit about certain people not having the "right" to respond is hilarious. This is an open forum, the OP has made a post and everyone with an account the right to respond, you do not get to choose that.

Further edit: Now reading the whole thing, certain entitlement there and other frankly odd bits. Either way i'm out, can't say I agree with the OP at all. Honestly your opinions of Frontier are downright false.
Last thing I'll say is that the discussion about money and threats of not spending more money taint the post a lot. There's something in there that's a decent suggestion which is what I initially picked out, but reading it the rest of the post detracts from the point.
 
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Or Frontier should call your mom and ask her if it's okay for you to sell your ship... :p

Come on, guys is it really that hard to NOT click the sell button if you don't want to sell your ship?
It's a three-step process that repeatedly asks you what you want to do with the ship and warns you that if you sell it, you can't get it back. It's safe enough.

It's like a barrier around the hole in the ground, normal people don't need it, but there will always be an idiot for whom it wasn't high enough.

Agree completely here. The game DOES confirm whether you want to sell/buy enough times already.

FD is not responsible if someone "accidentally" sells their ship.
 
I beg to differ somewhat. We work for success in this game. If we would get everything without working on it, it wouldn't be any fun. The difference is: Here we're doing it volountary and for fun. It is work none the less.

So you get the extra fun for an evening of reengineering your brand new Corvette. You should be congratulating FD, not whining about it.
 
Come on, guys is it really that hard to NOT click the sell button if you don't want to sell your ship?
It's a three-step process that repeatedly asks you what you want to do with the ship and warns you that if you sell it, you can't get it back. It's safe enough.

It's a 2 step process and both steps are practically identical. When you have chosen your ship with STORAGE OPTIONS in the shipyard you're only 2 clicks away from deleting it. Unfortunately when the mouse cursor hovers above the SELL STORED SHIP - Button somewhere 3/4 in the right and a little bit down from the midst of it, it hovers also in the midst of the CONFIRM - Button on the next popup. If you then have a quirky left mouse button and have an accidential double click, which happended to me, you don't even come to see the warning - and the ship is gone. Oh, trashed the mouse by the way and connected another one since then.

It's like a barrier around the hole in the ground, normal people don't need it, but there will always be an idiot for whom it wasn't high enough.

Good example: Is it like, let's say the difference between a 10 inch or a 6 feet high barrier?
 
It's a 2 step process and both steps are practically identical. When you have chosen your ship with STORAGE OPTIONS in the shipyard you're only 2 clicks away from deleting it. Unfortunately when the mouse cursor hovers above the SELL STORED SHIP - Button somewhere 3/4 in the right and a little bit down from the midst of it, it hovers also in the midst of the CONFIRM - Button on the next popup. If you then have a quirky left mouse button and have an accidential double click, which happended to me, you don't even come to see the warning - and the ship is gone. Oh, trashed the mouse by the way and connected another one since then.



Good example: Is it like, let's say the difference between a 10 inch or a 6 feet high barrier?

Two or three steps, doesn't matter- the game DOES ask you to confirm your action beforehand.
 
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