Can anyone point me to a decent video or pass me some tips on here on managing my staff. I have a small sized park running at the moment with 2 coasters and about 8 flat rides. According to the green bar's in the guests section of park management I also have adequate drinks and food stalls. BUT MY STAFF KEEP QUITING.
Every so often, I look down and my funds are plummeting because half my shops are shut. I always seem to miss the message telling me that my vendor has quit or is unhappy and about to quit. I reopen all the shops and money starts rolling in again. What can I do, or what do you do to keep track of this?
Here's a good video on staff management:
https://youtu.be/EAH2HTUHTKI
As to why shop vendors quit, it's either because they're overworked and underpaid, or underworked and overtrained regardless of reasonable salary. These problems have different causes and cures.
1. Overworked and Underpaid
You want your vendors to have a "Normal" workload. If their workload is "High", they will get mad and quit. To fix this, train them, but only enough to make the workload "Normal", never any more than that. Give them like a $15 raise at the same time and you should be OK, at least for a while.
2. Underworked and Overtrained
Here the workload is "Low" and the vendor is bored. If you have NOT given the vendor any training, you can sometimes keep them from quitting with just a small raise, but without any training. However, the more you've trained the vendor previously, the more work he wants to do, so will quit even if being paid the appropriate amount for their skill level if workload is "Low". But that's OK because once he quits, you can reopen the shop with a newly hired unskilled vendor for whom the workload will probably be "Normal", and whom you don't have to pay as much.
Vendors can have "Low" workloads for several reasons, so any time you see this, you should ask why it's happening. That's where the real problem is, and that needs to be addressed or you'll always have problems with vendors at that shop. Here are some of the more common reasons:
* Unpopular Commodity: For gifts, peeps love balloons, are meh about hats, and don't much like mementos. The same goes with food and drink. Peeps love burgers, hotdogs, water, and soda, will drink the occasional energy drink or slush, and pretty much hate everything else. So basically, workload at the unpopular commodity shops will always be low, and usually they don't make enough money to cover the salary of the vendor. It's often a good idea just to close these shops and perhaps replace them with another instance of one of the popular types.
* Bad Location: Unlike rides, peeps only know about shops they've discovered while walking around the park. Therefore, shops should be placed in high-traffic areas; otherwise, most peeps might never know they exist and so the shops do little business. And it could be that although the shop was originally in a high-traffic area, later additions to the park changed the traffic pattern and now it's in a backwater. Sometimes this makes you have to close the shop.
* The Rules Changed: This happened to me recently when 1.1.3 reduced the overall attractiveness of gift shops. Suddenly all my gift shops went from being totally jammed and requiring highly trained vendors just to keep up with demand, to being mostly deserted. Thus, all my highly trained, highly paid gift vendors quit. But OTOH, I replaced them with minimum wage peons and things are good now.
