To All Australian Commanders on Optus NBN

[Lord_Itchybum]

I am not holding my breath to get many responses to this, but I am looking to see if there are any Australian commanders who use Optus NBN to connect.
Since the weekends debacle with the servers going down I have not been able to connect in the evenings. I have found the internet to be really slow and at peak times (7-8pm) my download speeds are around 5mbps instead of 100. It's likely my internet which is the problem and not FD servers as Optus themselves say there are congestion issues but I would have thought that 5mbps would be enough for ED to run.

Is anyone else having the same issues? A couple of times when I have finally managed to connect to play I have to quit within minutes as things just don;t work. Jumps take forever, scans simply don't work or I just get kicked out.

Just trying to find out more info before I log a ticket so any help would be super appreciated.

 

[SirAdelaide]

I'm on Internode ADSL. Minor problems connecting the last few days. Dropped out Sunday during the day when US came online, and had to re log in last night once as first log in didn't seem to work properly. Not terribly bad, and I put in a few dozen hours over the long weekend.

I'm at the end of the phone line run so my ADSL is a little slow. Your stated speed is faster than mine. It's probably not a speed issue, but a latency issue causing server time out and dropped packets.

For the times you are trying to play and having issues, it's probably a combination of Elite's servers being mildly flakey, and Optus screwing your connection due to peak users in Melbourne and Sydney. If you had a better ISP, the server flakiness wouldn't matter so much - eg I can play with no real problems as Internode caters for gamers.

 

[Aussiedroid]

I'm not on Optus but I am on Cable @ 100Mbs and I have never seen much faster than 5-10mb/s when downloading updates.

NBN will suffer the same physical limitations with distance and capacity in AU. Although you have 100Mbps bandwidth, most things are hosted a long distance away.

In terms of in-game transfers the bytes being sent are so small a dial-up modem would probably be ok. LOL!

Over more conventional/common ADSL services and the like, your only real advantage for NBN is a fast connect speed to the ISP backbone as you are not trying to force the data through an inadequate copper wire. Once it gets here its fibre for the most to the OS hubs (I think generally via the pipe to the USA for us).

There is a bandwidth meter in ED you can turn on if you can get to connect (sorry cant remember the key command off the top of my head). Also you can try a Speed test and see how your connection is to your local ISP.

Saying all that, I am not sure if the speed is the real issue, if you are not able to connect to ED directly. Perhaps someone with some more network knowledge can chime in and offer some recommendations to test things out further (pings, packet loss, routing, firewall etc).

Any rate hope it helps

Edit: In terms of dropouts, for me, in maybe 500hrs of play I have only dropped out 5 times. 3 of those were around the 1.2 patch while I was out exploring, other 2 seemed random just not loading into the next system from hypercruise. Taking a long time in hypercruise is not uncommon though.

 

[Aussiedroid]

If you had a better ISP, the server flakiness wouldn't matter so much - eg I can play with no real problems as Internode caters for gamers.

Just to add, all ISPs on the NBN are using the same infrastructure being rolled out by NBN Co. (wholesaler), so the actual provider you sign up with should make little difference if you choose Optus, Internode or Telstra for example - although prices and features may vary.

 

[Muss]

5Mbps...... that's almost my whole bandwidth