Unexpected bug related death outside a starport

[Loskene]

Well this was weird. Just dropped out of supercruise outside a coriolis starport in my trading Asp with a hold full of palladium, got docking permission, deployed my landing gear, and a couple of seconds later my ship exploded with no warning whatsoever. Anyone had that happen?
I had insurance and all but the 2 million credit hit was a bit of an unexpected roadblock on the path to getting a clipper, should I look for a refund or something if my ship is lost due to a glitch?

I got a nice shot of what I was looking at just after my ship popped too, so that's one way to get a canopy-free screenshot.

Spoiler

 

[NeoRacer_XOX]

Yep exact same thing happened to me in my T6, I lost 800k in goods. Made a ticket but it was deleted (lol)

 

[SvennoJ]

Same thing here in a T6. Happened right after deploying the landing gear at max throttle. Since then I always slow down first before deploying the landing gear.
I made a ticket for it on Januari 7th, still open, no reply. The 1 million loss hurt back then.

 

[Loskene]

Huh, ok, so it is a known issue and putting in a ticket for reimbursement is fruitless. I'll just take the hit and move on, thanks guys.

 

[Kleinholz]

I'd still try and open a ticket. It's a known bug, and according to some updates FD has implemented "telemetry" to identify the issue. Maybe you'll get lucky!