Vandalism, Useless guards and Invisible Exibits

So I have some wierd things going on in my parks, and I'm not sure what is causing it (I suspect some of it has to do with the ATM bug, but there are probably other things affecting it too). If any of you can offer some insight or help it would be very appreciated

First an overwiew of one of the affected zoo's (I use mostly the same layout for most of my zoo's right now). In this zoo I have 30 species, 8 of them are exibit species. Some of the species I have are Cheetas, Lions, Aardvarks, Elephant, Rhino, A walk-in Lemur and a walk-in Flamingo, Semi-walk in Gharial, a Savannah habitat (5 species) and a Djungel habitat (4 species).
As you can see, the guests never have to walk far to find a habitat, exibit or shop and I have 6 big toilets spread evenly.
Baby Pen 4.jpg

Now for the Problems;

1. Vandalism. I have lots of vandalism in my parks and I can't for the life of me understand why! All buildings are at 100% decor and all the areas are full of flowers and different decors, so that can't be the problem. There are plenty of things to see and do in the park and the guests don't have to walk far for anything. I have security cameras covering the entire park + security guards.
Here is a pic of how it usually looks after about 30min of not checking the crime tab (and this time it was very low, I did a similar test yesterday and left it for 45min, then it was 10 items in every tab)
This is a fairly new issue. Before (going back a month or two), I hardly had any problems with vandalism at all.
(And as you can see in the pic, the "replace all" buttons sometimes "greyes out" so you can't use them -.-
Vandalism.jpg

Does anyone know how to fix this? Am I missing something important?

2. Security guards. I never really understood the function of these. Right now I have 6 security guards. I started out with two, but thought that adding more might help with the vandalism issue (It didn't). They all have their own workzone and together their workzones cover the entire zoo. They all have a low workload and it doesn't seem to do any difference if you have one or six guards, I have never seen a guard with normal or high workload, it's always low. And I'm not sure how to set up their workzones either, as they seem to prefer to just walk around the staffpaths, complaigning that there is to little to do (their workzone consists of all the shops, atm's, toilets etc in their area).
Vandalism2.jpg

So does anyone know how the guards actually work? Is it enough to just have one or two, as adding more seems to do nothing?

3. Invisible Exibits.
It seems like all my Exibits have turned invisible to the guests! I just noticed this a few days ago, so can't tell how long it's been there. Before, there was always at lest a few guests at all of the exibits at any given time, but now I only rarely see one or two guests at an exibit. In this zoo I have 8 exibits, four at the lower right side and four at the lower left side. I have the most popular critters (the snakes and iguanas) and the exibits are not far away from the main path or anything like that (in another zoo I had exibits on the very outher edges of the zoo and they still had plenty of visitors)
Invisible Exibits.jpg

As you can see here, there are plenty of guests around this area, but not a single one is looking at the exibits.
And they are not unaccessible, as I have seen (very rarely) a guest or two go to look at them. I have also manually moved guests to them, and they do not get stuck. Some of them stay and look at the exibit and others walk away.

When looking at guests going home, many of them look like this;
Invisible Exibits2.jpg
Invisible Exibits3.jpg
Invisible Exibits4.jpg

They have seen all the habitat animals, but non of them have visited any of the exibits :(

Does anyone else experience this? I can't figure aout what is causing it, as I have never had this problem before, so I assume it's some kind of bug.
 
(And as you can see in the pic, the "replace all" buttons sometimes "greyes out" so you can't use them -.-
This is a problem I've also noticed. Except all the replace buttons are greyed out, all the time.

About your questions: I don't know what is causing vandalism, what are the giest thoughts? Do they have to wait long to buy e.g. food?

I usually have 1 or 2 guards, but they also never have a high or medium workload.

Are the paths connected to the exhibits? Maybe try delete all the paths near the exhibit and then place it back? Or move the exhibit and then place it back? Sometimes that will help.
 
Maybe check the heat map for unhappy guests and look at their thoughts like LillidarAn already suggested. Check for any overlapping speakers, and make sure there's enough food/drink that's not too expensive and also make sure the staff buidings and other negative impact facilities are far enough away from the guests. They also don't like crowded paths and it seems yours are pretty crowded so try spreading things out a little more.
 
Security guards have always been largely useless, in my experience. Not sure about your other issues. It could be that this particular zoo is a goner. Seems to happen sometimes when a zoo gets really old. Everything just falls apart and it becomes unplayable. :(

My only suggestion (after you've tried those posted above) would be to close the zoo, wait till all the guests have left, then save, restart the game, and re-open the zoo.
 
This is a problem I've also noticed. Except all the replace buttons are greyed out, all the time.

About your questions: I don't know what is causing vandalism, what are the giest thoughts? Do they have to wait long to buy e.g. food?

I usually have 1 or 2 guards, but they also never have a high or medium workload.

Are the paths connected to the exhibits? Maybe try delete all the paths near the exhibit and then place it back? Or move the exhibit and then place it back? Sometimes that will help.

Well, some of them, about 7% complaigns about beeing thirsty, but I have over 20 drink shops placed all over the zoo -.- Other than I can't find anything special they complaign about (exept not having the time to visit the exibits for some reason)
I did manage to see one vandalism as it took place yesterday, and it said that that guests didn't have anything to do and was complaigning about not having time to visit the exibits (he only had exibits on his wishlist, but he hadn't visited any of them, only habitats and shops). So it seems at least some of the vandalism is due to the exibits not working.

Yes, the paths are connected to the exibits. Like I said, rarely I do se guests go there, and I have manually moved them there just to test this theory that there was something wrong with the path, and they didn't get stuck. (I had a problem a while back that the guests stopped going into the Gharial habitat and it turned out that the path were bugged, so when I placed them there manually, they got stuck).

I tried replacing both the path and moving the exibits, and it didn't help. I have also just started a new zoo (same layout as the last) and it have the exact same problem, were only rarely will the guests go to the exibits and many complaining not having the time to visit the exibits.
 
Maybe check the heat map for unhappy guests and look at their thoughts like LillidarAn already suggested. Check for any overlapping speakers, and make sure there's enough food/drink that's not too expensive and also make sure the staff buidings and other negative impact facilities are far enough away from the guests. They also don't like crowded paths and it seems yours are pretty crowded so try spreading things out a little more.

Overlapping speakers: Don't have any of that, I always make sure that the speakers cover all the viewing points but without overlapping.
Food/drink shops: Can there be enough? In that zoo I have about 20 drink shops and 15 food shops. In the new zoo I just made I have 29 drink shops and guests still complaign about beeing thirsty -.- (and I did not change the price of anything + have Ice in all of them)
Negative impact: The only negative impact for the guests are the vandalised objects. No staff buildings negative area is close to a path and every single building in the zoo is at 100% decor.
Crowding: I only use 20meter wide paths in my zoo as you can see in the first pic, and everything is evenly spread out. The main reason it looks crouded in that pic is that most of the guests in that pic are affected by the ATM bug and they tend to crowd up (Thats why I have to turn of all my ATM's about once every 15-30 min to get rid of them)
 
Security guards have always been largely useless, in my experience. Not sure about your other issues. It could be that this particular zoo is a goner. Seems to happen sometimes when a zoo gets really old. Everything just falls apart and it becomes unplayable. :(

My only suggestion (after you've tried those posted above) would be to close the zoo, wait till all the guests have left, then save, restart the game, and re-open the zoo.

I don't think that is it, as I just started a brand new zoo and it has the exact same problems. I'm pretty sure that I know the reason for the vandalism now after some testing in my zoo's. It seems like it is caused by the exibit and ATM bugs. Not sure if the exibit bug is also caused by the ATM bug or if it has something to do with the new way navigation is beeing generated (the thing that happens when you load the zoo. It says it's only supposed to happen once, but it happens every time you load the zoo). Not sure if the navigation issue is also responsible for my caretakers getting stuck in place when moving them manually?
 
Overlapping speakers: Don't have any of that, I always make sure that the speakers cover all the viewing points but without overlapping.
Food/drink shops: Can there be enough? In that zoo I have about 20 drink shops and 15 food shops. In the new zoo I just made I have 29 drink shops and guests still complaign about beeing thirsty -.- (and I did not change the price of anything + have Ice in all of them)
Negative impact: The only negative impact for the guests are the vandalised objects. No staff buildings negative area is close to a path and every single building in the zoo is at 100% decor.
Crowding: I only use 20meter wide paths in my zoo as you can see in the first pic, and everything is evenly spread out. The main reason it looks crouded in that pic is that most of the guests in that pic are affected by the ATM bug and they tend to crowd up (Thats why I have to turn of all my ATM's about once every 15-30 min to get rid of them)

Okay, it really seems like it's cause by a bug (or several) then :/

Sadly I got the feeling the last two patches broke waaay more than they fixed.
 
Ok, brand new zoo, same layout as last, 33 different species, plenty of room for the guests, 29! drink shops, everything at 100% decor.
Went to the store, was gone for about 25min, this is what I came home to; 28! vandalised objects :( in 25min!!!
Vandalism3.jpg


This has to be a bug! Please please Frontier, can I at least get a respons that you are looking in to these bugs!
 
Could you maybe upload that Zoo to the workshop? I'd really like to take a look at it and see if it's actually a bug on your side or in general or maybe something else after all.
 
Could you maybe upload that Zoo to the workshop? I'd really like to take a look at it and see if it's actually a bug on your side or in general or maybe something else after all.

Don't think that is possible, since it's a franchise zoo
 
Ok, did another test, and it seems like the vandalism is definetly caused by the ATM bug. Turned of all my ATM's and let the game run at max speed for about 10min. Only one vandalised object (even though I lost alot of money due to the fact there were no ATM's)
 
Finally managed to get visual confirmation that the vandalism is caused by the ATM bug. Had the heatmap of negative effects open and as soon as an object got vandalised I paused and checked the guests;

"Sysslolös" basicly means that he has nothing to do
Vandalism 4.jpg

Checked his history and all the last "places" he visited were ATM's.
Vandalism 5.jpg


I'm saying this again: Please Please Frontier can I at least get some kind of confirmation that you are looking into this???? I have posted here, made an issue in the issue tracker and e-mailed you one of my savefiles. But I have heard absolutly nothing from you that you are even aware of this issue. And it is ruining all my zoo's! :(
 
Sounds like a game breaking bug.

Mail them on community@frontier.co.uk.
You'll have a higher chance of receiving a response, instead of waiting here.

I did mail them, but that was to another e-mail, the support mail adress. Will try this e-mail too as I am getting pretty desperate. It's not fun trying your hardest to make a good zoo (before this bug my zoo's had no vandalism at all and 97-99% guest happiness) and then see all these problems because of a stupid bug. And not hearing anything at all about if it's even beeing looked at just makes it worse :(
 
I did mail them, but that was to another e-mail, the support mail adress. Will try this e-mail too as I am getting pretty desperate. It's not fun trying your hardest to make a good zoo (before this bug my zoo's had no vandalism at all and 97-99% guest happiness) and then see all these problems because of a stupid bug. And not hearing anything at all about if it's even beeing looked at just makes it worse :(
Definitely worth emailing them again. The UK has had a bank holiday recently and also disruption as they try to ease lockdown so it's always possible your email got lost in the chaos. Let us know how you get on, it's these kind of bugs I dread getting!
 
I've sent them an email now to the adress you posted, hopefully they will be able to fix it soon. I really love this game, but this bug is making me so damn annoyed, especially as all of my zoo's are affected :( And it is especially annoying since we had a similar bug not long ago, where the guests got stuck going home via stores. Why can't they just change it so when a guests decide to go home, they just Leave! and don't go via anything -.-
 
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