Vanishing upgrades

Hello,
So 1 day into the game. I saved up some credits and bought an Eagle. I have been helping feds blasting wanted characters. After what I thought was a successful first day I got blasted out of space somehow when super cruising. I had managed to get a fair few upgrades but my insurances costs were about 40k. I had 500000k in credits. When it came to repurchasing my ship there was no option for me to repurchase the upgrades it was just the basic ship. So I bought my ship again and started upgrading it with my remaining credits taking me down to 160000k. When I jumped to new system I got my weapons out to fire and there was none there although I'd only just purchased them, same with all the other upgrades. So I'm almost back at square 1 now but I have a lack of faith that my progress that I make just gets wiped despite making sure I'm fully insured. Is this normal?
 
Nope. You should get the modules back when you rebuy the ship. You better contact support and get them to look at it.
 
A friend online just had this happen to them. They rebought their ship, only their weapons were missing. Definitely a bug ��.
 
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