What on earth is wrong with the chat ui and how the hell do I help a megaship attacked by thargoids?

I KEEP getting this 'you are not subscribed to a channel' and it makes in impossible to deal with passengers or even friends as the whole damn thing is locked out and requires either a restart or main menuing the game, it's been happening constantly today.

As well I found a megaship that was attacked by thargoids, after fighting the horrible chat ui to get the mayday to appear and agree to help I was instructed to 'shoot the hatches to let the escape pods out', well, there was nothing to indicate WHAT I was supposed to shoot and nothing to target other than the ship, I fired on what I THOUGHT was what was asked of me and given a fine, then when I go to remove this fine now with the new fine system I just get wisked away to a completely different sector, great implementation of little events, love it, sooooo going to do more of them....obvious sarcasm.

Now to make the damn trek back to where I was since I was going to meet with an engineer but wanted to see what the big ship near the planet was first, instantly regret that damn choice.
 
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