I am using the Thrustmaster Warthog with Throttle, to play ED since more than 3 years. After 800hrs usage I got the defect that the joystick fire buttons didn’t worked any more. ...
Thats the moment you never like to have on such expensive toys - and after guarantee is expired >.<
...ok, I thought it have bolts - so lets open it! Maybe I can repair it? I dissembled it and checked the wires. But any try to repair it failed.
I thought that’s it. The 500 Bucks I paid for the Hotas are gone and sure, I will not rebuy such stick (to get it defect again after a while).
I checked the current price in the shop dealer, and I searched ebay & Co. No alternative to buy it again or just parts.
After a few days without ED I thought maybe - just a little maybe... I can get a new Circuit Board that is placed in the stick. I thought it might had an short-circuit fault and the reason why my joystick is defect. I saw that the European location from thrustmaster is placed in france and I went to the webpage to send them a request.
Just at the very next day... I got an answer from them - wow! They asked me to make a picture from the connector inside (the stick them self can be unfasten and have a plug inside). I thought, ok thats easy and made a picture + some more from the PCB inside, which I thought I need to renewal.
Just a few minutes later, they send me a PDF with a long (and good) description to change the plug inside from the wires. I thought, oh... Maybe there is something wrong with that one and checked it. YES, there was a single wire detached in the lower part of the joystick, that I just connected again with a soldering iron.
DANG - it worked all again!
ofc, I am happy to be able to continue playing ED but I am also very impressed of the support from thrustmaster!
We all know, that the stick cost more than most others. But hey, its not just that the stick himself have a very solid/good quality. Its also that within the 40 years I play with computer (games), I never ever had such good and fast support!!!
It need to be mentioned and if you think about to buy a flight-stick. You know what I would suggest you...
Thats the moment you never like to have on such expensive toys - and after guarantee is expired >.<
...ok, I thought it have bolts - so lets open it! Maybe I can repair it? I dissembled it and checked the wires. But any try to repair it failed.
I thought that’s it. The 500 Bucks I paid for the Hotas are gone and sure, I will not rebuy such stick (to get it defect again after a while).
I checked the current price in the shop dealer, and I searched ebay & Co. No alternative to buy it again or just parts.
After a few days without ED I thought maybe - just a little maybe... I can get a new Circuit Board that is placed in the stick. I thought it might had an short-circuit fault and the reason why my joystick is defect. I saw that the European location from thrustmaster is placed in france and I went to the webpage to send them a request.
Just at the very next day... I got an answer from them - wow! They asked me to make a picture from the connector inside (the stick them self can be unfasten and have a plug inside). I thought, ok thats easy and made a picture + some more from the PCB inside, which I thought I need to renewal.
Just a few minutes later, they send me a PDF with a long (and good) description to change the plug inside from the wires. I thought, oh... Maybe there is something wrong with that one and checked it. YES, there was a single wire detached in the lower part of the joystick, that I just connected again with a soldering iron.
DANG - it worked all again!
ofc, I am happy to be able to continue playing ED but I am also very impressed of the support from thrustmaster!
We all know, that the stick cost more than most others. But hey, its not just that the stick himself have a very solid/good quality. Its also that within the 40 years I play with computer (games), I never ever had such good and fast support!!!
It need to be mentioned and if you think about to buy a flight-stick. You know what I would suggest you...
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