Horizons Where's my store puchase?

Adam Woods

Executive Producer
Frontier
clstreak said:
I ordered name plates over 2 hours ago and still not showing up in game anyone know when this will update?
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frodosco said:
Ordered nine about an hour ago and no sign of it.:eek:
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Hi Commanders,

We are aware of an issue with some store purchases, and are investigating it. Rest assured, you haven't lost your purchases.

Sorry for the inconvenience, and will get your items to you ASAP.

Thanks,
Adam
 

Beetlecat

Beetlecat
Thank you!

Adam Woods said:
Hi Commanders,

We are aware of an issue with some store purchases, and are investigating it. Rest assured, you haven't lost your purchases.

Sorry for the inconvenience, and will get your items to you ASAP.

Thanks,
Adam
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Thanks for the update.

I'm sure we're all patiently waiting. I thought I had messed up by making the purchase "in-game" via the steam-connected storefront. If nothing shows up at all, I'll contact support directly. :D
 

Kylon99

K
Beetlecat said:
Thanks for the update.

I'm sure we're all patiently waiting. I thought I had messed up by making the purchase "in-game" via the steam-connected storefront. If nothing shows up at all, I'll contact support directly. :D
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Just to report, it's still happening, at least to me. About 6.5 hours ago I bought something, also through Steam and Steam wallet. It hasn't arrived according to my account orders page.


The support site still says some orders are delayed though. I'll wait to see if it gets resolved.
 

Ebel

Ebel
Yep, me too. Hours later. Time to sleep. Perhaps tomorrow will bring my purchases AND a fix to the galaxy/system maps. Maybe some more paint scheme love for the Cutter too?
 
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