To me that still sounds really off... Why not just have a DX12 mode tick box option on the menu options like other games do? A lot of games are able to run both DX11 and DX12 for several years now, heck there are few games that even have two completely different exe's to launch the game in the respected modes. Thus you would have still had the performance that comes with DX12, but not restricting the entire playerbase at the same time. Too late now of course, but really should have thought it through a bit more properly considering how bad the game lags when folks start to have a half full to full park with even the most expensive hardware on the market.
I do however, hope you integrate something in a update/patch one day, wether thats DX12 or Vulkan.... It's a terribly hard task to do... as has been explained in the past but really I dunno how the decision to leave a better API out instead of adopting both wasn't talked more before just sticking to one... I just simply will never understand that.... but thats just my opinion.... because you just simply ended up alienating a lot players because of performance issues in the end anyway. Unless you're on a VERY good PC and a VERY expensive one, 30FPS on a full park is just not possible which alienated anyone on lower spec hardware which counter products what Frontier tried to avoid in the first place.