Brett C
Frontier
Maybe some kind of Marker FDEV can drop in that makes it clear that they are actually reading/listening and monitoring a particular thread/discussion.
Obviously, getting some updated info would be much preferred, but knowing that the powers at be are actually reading what is being posted would be something we don't have at the moment.
It was considered enabling the who have read thread feature to all, but was decided against as it realtime rendered the data rather delay-updating things (would cause extensive server load issues on the forums).