Personally I feel like ship customisation needs to have more to it. For example, have .5 classes. What I mean by that is, you have 3x small hardpoints on an Eagle. On this particular ship, at a very high tech or exclusive station, have the ability to introduce this new pioneering technology into your Eagle and expand one of your class 1 hardpoints into a class 1.5 hardpoint. Make it very expensive. FD have missed a trick here. I understand that FD wants some form of ship progression, but what if I want to sink 5 million credits into making an Eagle basically unrecognisable as an Eagle?