Why the game devs should be cautious when listening to fans

Now strap in this is going to be a bit of a long post but I'd like to begin with this:

"You never, ever listen to your fan base.

The last thing you should do is follow your fan base. That's all they are - a fan base. There's no ownership. I don't have to deal with them...

They get angry about the very things that they seem to value, that make them fans in the first place."
~~ Neil Young

I think the fans playing the beta and on these forms in particular suffer from case of perceived ownership by the fans. Many if not all fans of games/movies/books tend to identify heavily with their chosen fascination and will often feel slighted when the developers or creators change the product so it is no longer fit their mental image of the product. Even if that mental image never truly reflected what the product ever was. I think this problem is tenfold with this game because of it's kickstarter origins. Many people have a false idea of kickstater, it is not investing or venture capitalism. It is not entering a joint venture with the creator is donating to the creator with the promise to deliver some kind of product that was pitched. Most kickstarter games end up cancelled so they fact that we have a beta at all is a miracle in itself given the odds of kickstarter games actually getting put out.

So now that we identified the root of people's ownership of this game we can talk about the detrimental effects it is having on the game feedback. There are many people on this forum who are taking any difficulty in game as being poor design in need of a change. I've seen topic after topic whine about who it was unfair that they got blown, that they hate PvPers are ruining there day and they shouldn't face setbacks in the game. This idea is taking the game aspect out of Elite. I come from Eve so maybe I'm just used to setbacks that take days to weeks to recover from. However, this attitude that the game should be hand holding, that super cruise should last seconds and take no thought, that PVP is unfair and more are harmful to the overall game. For god's sake the game is called Elite:DANGEROUS not elite:comfy trading or elite:safety, the game is SUPPOSED to be hard, to be dangerous and risky. I've seen people claim that a computer game shouldn't have such harsh penalties, especially for things out of your control (pvp) but this is GAME it is mean to have consequences and failures. What these people seem to want is more akin to a roller coaster than an interactive experience

I would like to introduce two opposite concepts, the theme park game and the sandbox game. The theme park game is what the average game is, it is an mostly linear experience where every player who puts in the time and effort can become overpowered and win the game or become top specced in the game. On the opposite end of the spectrum, a sandbox game is a game that is almost directionless or provides minimal direction. It is not linear and it does not guarantee you will even come close to the top player even if you sinks thousands of hours into it. A think a lot of people here need to understand that Elite is not a theme park game and given the beta it is obviously setting up a sandbox experience you should not try to force it to be something its not.

The main word I think most people need to learn is "patience". People are claiming the two minutes it takes to do super cruise is boring so it should be instantaneous, people are claiming that jumping system to system is tedious so there should be an autopilot. People are saying that trading takes too much thought so the most profitable item within the nearest jump should be calculated in game. ED is my first Elite game so I may be wrong but I think that these game are meant to be mindless space shooters. You are supposed to plan, develop strategy and consider possibilities. If this is a game you can be good at by just allowing everything be done for you then why would you want to play it? Why not just watch a stream of someone playing?
Elite can become just another game you play for weeks or a few months or it could become a game that lasts years to come. The developer obviously has expansions planned and wants this game to become a foundation for a unique experience but they are restricted by people calling for the game to be more "palatable". Do not misunderstand me, I do not mean the developers should shut their ears from all feedback and criticism but they should not fall over themselves to please everyone. I am not claiming they are doing this but there is an expectation that they should be and it's hurtful.

I've said a lot and these are not my full thought but I feel like what I said gets across what I feel about the current state of feedback at the moment.
The game is still in beta and many things will change in the coming months but if we do not be cautious and consider what we are asking for when we make a request we risk making the game common and unremarkable.
 
Nice post. Agree wholeheartedly apart from one statement. Think maybe you want to say this game isn't a mindless space shooter? Might be worth am edit to fend off thé potential flames?
 
Agreed, this forum is just one large echo chamber, and a lot of people here are extremely aggressive when people have differing opinions. I've had two people constantly harassing me for my in game name, and a third person posting rude messages on my profile.

Some seriously terrible people on these forums.
 
Think you shot me down the other night dark vader. Went to bed in tears 😭 or maybe it was another variation of the name!
 
Pretty sure the devs know what they're doing and criticism of unfinished game mechanics is understood as that.

I'm thoroughly in the camp of wait and see, and enjoy what we currently have.

What we do have though, is enticing enough to be an Elite game for me, once you start to enjoy all aspects of the game rather than endless trading.
 
Agreed, this forum is just one large echo chamber, and a lot of people here are extremely aggressive when people have differing opinions. I've had two people constantly harassing me for my in game name, and a third person posting rude messages on my profile.

Some seriously terrible people on these forums.

I disagree. Just very passionate people. Game is lucky to have that.
 
From the "Yaw Thread", different subject but it does highlight the design perspective in terms of what FD want and the players request.

Indeed, a request is just that. We don't have to do anything if we don't want to but that doesn't mean we didn't read and consider the request. Suffice to say a low yaw rate is a fundamental part of our games aesthetics and a corner stone to our flight model that we at frontier like the way it is. We're not changing it, for to do so would be to compromise our own vision for what Elite: Dangerous is and what it's going to be. I don't give a damn what all the other space games have done in the past, nor do I care that our yaw rates are apparently even slower than a plane's is (though every time I've tried doing a pure yaw turn in IL-2 I've stalled my plane before I got anything that even resembled a steady and fast turn rate). Fast yaw and pitch in a space game is a video game trope of the highest order along with banner arrows sliding around the screen and compasses telling you where to fly all the time. I'm almost certain that other developers just implement those features because they've been so prevalent rather than actually reassessing whether the game needed them or could be even better without them! We found for example that the compass that pointed you towards your target at all times made combat too easy to end in stalemate of circling. As soon as we tried removing it all of a sudden it was more exciting to fight someone because they could give you the slip whilst you weren't glancing at your sensors and even if you did pay attention to the sensors the difference in the way the information is presented can still mean you don't quite stay on the target's tail perfectly, again providing more opportunities for them to turn the tide of the battle.

Suffice to say we wanted Elite to feel like star wars in terms of how the ships move by banking/rolling and pitching through manoeuvres opposed to the yaw and pitch based FPS style movement most other space games offered (where roll plays little or no part). That limitation to having to do your main directional change manoeuvring by pitching makes the flight path taken to be more cinematic and means a skilled player can predict the manoeuvres of an opponent in advanced by observing their current roll position relative to themselves only. So long as they match the roll quickly enough they can always follow through the inevitable pitch manoeuvre effectively and maintain the chase. If the target could yaw or pitch effectively then it's much harder to assess what they're going to do as they're current roll position doesn't really matter any more.

Finally realism has played no part whatsoever in any of our design discussions about the flight model. We don't care what would be realistic as we only care what the game play experience is when flying these ships and so far we feel we're hitting the right notes for the majority of our audience.
 
Like, you make a post criticizing the game or about pvp on the subreddit, and you get pounded with several downvotes immediately. The /r/games mods were removing posts about this game for a good reason it seems.
 
Absolutely. Please don't dumb ED down.

I actually don't think there is a big danger of that happening. The devs aren't going to abandon the core ideas of the game lightly, and certainly not because of whining by noobs on these forums.

I just joined Friday and I'm doing just fine so far, with a Cobra and 250k. And I'm certainly no hotshot gamer. So I can't find much empathy for anyone says this is too hard, and I may not be too polite to people who make ridiculous statements that I know are .
 
Can I just say that your title thread "Why the game Devs should be cautious when listening to fans"
is void, the reason being is that the Devs are not listening to them, the people complaining can moan as much as they like because for every one person that's moans about something two more disagree. the only people the Devs are listening to are on the Design decision forum, and even then those of us that are there give an opinion on a subject and FD take that on-board, this game is made by Frontier with help from the DDF.

so let the moaners moan.
 
The main danger of "listening to the fans" is that they might stamp out some of the more inspired ideas because they sound too crazy... collectively we can be a very conservative bunch.
 
The way the game is being made is causing huge problems that most other games dont have.

Alot of the feedback is wrong anyway, opinion or not its just plain wrong because they are basing it without all the factors in place and an inability to see the bigger picture.

The game plays in a ways it isnt and wont be intended to be played, and some players like it that way and dont want it to change, but it will though, and some dont like it that way but dont think it will change, but it will though.

I have faith in FD, but in the same way its not often a dev team is strong enough to tell their customers to like it or lump it. But if anyone brave enough, Frontier is.

Like they said its their vision, and I'm happy to say early signs is its staying that way.
 
Ironically wouldn't your advice to the devs 'not to listen to the fan base' in and of itself be 'listening to the fan base?' :)

Good post, I agree with most of your points. I'm not to worried though, FD seem to be committed to the vision they have for the game, as demonstrated in the comments from ME posted earlier.
 
Great OP +++++

ED is going to be very different from the usual type of game and some people just won't "get it" ever.

Having played and got bored of much of the usual stuff, this is good old fashioned indy game dev.

If you don't like what Frontier are making as their vision, move along!
 
Ironically wouldn't your advice to the devs 'not to listen to the fan base' in and of itself be 'listening to the fan base?' :)

Good post, I agree with most of your points. I'm not to worried though, FD seem to be committed to the vision they have for the game, as demonstrated in the comments from ME posted earlier.

Well, I enjoyed the irony anyway.

As long as the company does not fill future vacancies for its dev team from the playerbase, there's still hope for the vision. There's a well known space wreck of an example of this, out there.
 
Very passionate people who shout down anyone who disagree with them. Seems they're doing the game a disservice if you ask me.

Very passionate people that donated a few million £ to the developers in order for them to make a very specific game.

Doesn't it make sense that these fans would want the game the developers initially proposed (and those same fans backed)?

Not sure if the passionate people you are talking about are the kickstarter backers that want a hard-as-nails Elite game as envisioned by Frontier, or the passionate fans that want the game they thought they were paying for, but have since found it to be too hard, or too boring... :)
 
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