Why won't guests ride a Radius?

I built a Radius (big ferris wheel) on the second level of the sci-fi career parks. Guests queue, but no one ever gets on the ride. I've tried closing and reopening the ride as well as testing it. I've also tinkered with loads and waiting times. Guests still won't board the ride.

Has anyone else encountered this and/or know of a solution?
 
It has happened to me before on different rides. Here is my process IF it help you. What I have found is usually one of those is messed up.

1 close the ride. 2 Test the ride. 3 while it is testing rebuild your queue and exit paths. 4 check your price. 5 reopen your ride.
 
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