I already chatted to mine. He made a lot of wavy hands and "Get it away from me" noises. There's caselaw which supports the fact that kickstarter physical rewards are now legally binding and the fact that FDEV promised a DRM free version of the game puts them in a tricky position. By claiming the game is online only they're now in the trap of being between the kickstarter promise and the defined term of "Always online DRM", the only way they can get out of that is to strip the Singleplayer mode (Online Solo) from the game, in which case the game becomes a defined MMO. If they retain online solo, as a singleplayer game, it does have inherent tethered DRM, and that's going to open them up to consumer protection laws, as well as legal action via kickstarter.
That's the conundrum as it stands.
I was going to just post my (admittedly snarky

), Bruce Springsteen comment on this thread and leave it be as I'd kind of promised myself I'd stay away from the blood and teeth; but here I am, because I have an honest question for you.
Let me preface this response with the fact that I entirely agree that the way it was communicated to the playerbase; that offline would be removed, wasn't the
best way of communication. I also agree that if Offline meant that much to you, that a refund should be given in full.
Now with that out of the way, I want to address the legal part. Why exactly would you go down this route? The reason I ask is because I truly believe that David Braben and by extent, Frontier Developments, are not a nasty company. There have been no lies or deceit. At the end of the day, to get where they want to get to, that item has to go. Have your money back if you were relying on it. There are a lot of dubious companies out there, but I don't believe Frontier are one of them - and I am truly saddened if you think Frontier are deceptive, evil, and horrid. Because that's not the reality.
Should you want to go and do this legal action that you seem so assuredly bent on, may I just add that your ethos for doing so can have a profound affect across the world of people trying to deliver something awesome.
That is why I find this thread venomous. Not because legal action is right or wrong, or whether Frontiers' delivery was right or wrong, or whether the pulling of Offline is right or wrong.
Your immediate response, is legal action. Consumer laws. Let's SCREW THEM. Wow. Now, I'm not an idiot - I know why consumer laws are there and they're there for a good reason. To protect consumers. Good.
I TRULY believe this is not a case for chasing Frontier down. If you're that tied to the dollars you put down, then you shouldn't have put them down - least not because Kickstarter-funding is a grey legal area, and you might not even win.
Other than that, go ahead. Get your refund, and take legal action to get even more money you really shouldn't have - and let's just kill Frontier's creativity and vision. That's exactly what you want, no?