Where do you get off saying something like this yet thinking the elitist attitude against people who aren't "veterans" is okay? It's just as toxic, probably worse.
It's fair to say this game has a steep learning curve if you've never played, and the elitist attitude, "you're too stupid to get it so don't play" only serves to make it worse.
You guys need to accept that there are all breeds of players, all levels of experience and noobs have a right to be confused - this game has little to no hand-holding to teach you to play and no manual.
What do you expect?
Sorry Jumping in here, but.. I don't see anything elitist about the post you quoted, If anything, He makes a fair point.
The forum of late has been filled with nothing but angst. Some for the right reasons but mostly for all the wrong. I have never seen a community fly from the fair and constructive spectrum to the downright spew some of the members are posting now.
Sadly people that do need our help in starting the game not only are drowned out by these threads, But they are reading them too, Being influenced by people that are only here to make trouble at the end of the day.
I'm not going to get into the whole refund experience but they should have looked at both sides of the road before crossing at a blind turn or better still, Walked further down that road (Think timeline) before they committed.
Now The meaty part of why I actually wanted to reply,
Its always going to be somewhat of an issue on a developers part of decided how much handholding do you want your product to give a new and aspiring player. In many aspects it can become a make or break feature. There are plenty of games on the market today that have a serious problem handholding the player to a point where they do not feel they have to think or react to new situations. It effectively becomes a safe haven. (World of Warcraft/League of Legends springs to mind effectively here)
On the other hand games such as Dark souls, Eve and the X3 series (ones that I myself have played) have very tiny amounts of offering help to its playerbase. Everything else must be figured out and in some circumstances dire consequences and Panic situations are used to teach players for future similar problems.
At the end of the day, This is a common occurrence for any game that requires the player to think and plot his actions beforehand to come to a decision that is going to feel meaningful to them. There are always two sides that could do with the help and those that prefer to teach themselves and to the vocal community. One side is never enough.
Funnily enough, Both World of Warcraft and League of Legends originally never did offer any tutorial to handholding. Everything had to be figured out.
Theres plenty of time and plenty of features that elite has to offer. Just some require more patience then others.