It's a shame that people seem to have completely missed the point of my thread, which was suggesting ways in which FRONTIER could solve this issue.
These people are blind to the fact that a non-trivial number of people who but the game will have given up before next year. Everyone who isn't playing in 2 weeks time is probably more than 1 potential sale lost next year.
All these lost sales mean the big future expansions rapidly start to be less likely to appear.
The issue isn't that it's hard to participate in the 'story', but that it is very easy to feel that the game has no sensible way for people to participate in the story. There are not enough leads to bridge the gap between where people start, and where the developers expect them to be.
Yes, it will probably be months before improvements can be implemented, but denying that they are valuable is just more likely to reduce the potential play base even more.