Warning Repairs bug !!!! i lost 1.2 million

alexnode · Feb 19, 2015

OK i went to the center of the galaxy and came back - my ASP had damaged hull and the integrity was at 4% - i docked at SOL and repaired my ship ... for a total of 1.2 million or more only the ship integrity was 850.000 thousand as I remember.
So i had 2 million before the trip then i came back and repaired my ship for 1.2+ at least. Then i starter selling my data but at a certain point the game crashed to desktop - i was around 2.9million by that time !
I logged in again to find my data gone and the ship unrepaired and 2.9million in my bank balance! What on earth ? Ten days of exploration go to the bin because of a bug.
The way i understand it the FD server saves money transactions and exploration data but not repair data at the same time ...
I filed a ticket . Beware don't explore for the time being ... !!!

Allitnil · Feb 19, 2015

No reason not to explore and this damage bug could presumably affect all CMDRs. Until it gets fixed, a simple workaround is to save & exit once you've made the repairs and before doing anything else. That forces the repair data to be saved.

Kalearne · Feb 19, 2015

You realise integrity max effect is a 30% reduction in hull strength. I don't get why people get so worked up about it, so what your ship is a little beat up. If it's not a combat vessel just leave it. It's not going to get any worse

Derath · Feb 19, 2015

Kalearne said:
You realise integrity max effect is a 30% reduction in hull strength. I don't get why people get so worked up about it, so what your ship is a little beat up. If it's not a combat vessel just leave it. It's not going to get any worse

I didn't realise this I thought it was a linear relationship and if it got to 0 you instantly exploded!

Vincent Starson · Feb 19, 2015

Why not just strip it of modules and self destruct, the rebuy should be ~500 -700k instead of 1.2 million.

Elite: Dangerous - The insurance fraud simulator.

Jaden · Feb 19, 2015

I ticketed this error on January 1st... (Ticket #00000018225 if anyone from FD reads this...)

To this day no one has even looked at it.

I posted a few new incidents in the ticket within the last 1 1/2 months as well.

Seriously, when they say customer support is important to them and I have this experience... can't really take it seriously unfortunately.

I love this game, I want to be positive... I wish they would focus on fixing things and getting fundamentals right, instead of things like WINGS... which is only interesting for a fraction of the players anyway...

Let me know if/when they respond to your ticket.

Cheers

alexnode · Feb 19, 2015

Vincent Starson said:
Why not just strip it of modules and self destruct, the rebuy should be ~500 -700k instead of 1.2 million.

Elite: Dangerous - The insurance fraud simulator.

thanks that will help ... but still i have to repair the ship twice which is insane. that will be 2 million instead of 2,4 million for reparing it twice ! Look i don't do exploration for the money and i have a python fully kitted docked but this is infuriating. You really need to sweat for days to earn money in an endless grinding and the only thing that ED and FD are interested in is to tackle exploits that earn money while ... we the nice honest players have at least 5 times lost loads of money because of an instability or a bug ... or some randomly exploding ship, or agro sociopath space stations, or non payable bountys on yourself because a moronic AI just rammed your ship...
OK i am getting a bit heated here ..

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Yes simple workaround is to sell your data first and then repair... But this is a serious bug. Hope for a reply soon.

Allitnil said:
No reason not to explore and this damage bug could presumably affect all CMDRs. Until it gets fixed, a simple workaround is to save & exit once you've made the repairs and before doing anything else. That forces the repair data to be saved.

alexnode · Feb 19, 2015

I always fix integrity ... mine is 4 % which sounds bad... but that is not the point the point is that the slot machine called ED crunched 1.2 million twice ! that is a bug ... repairs should be saved simultaneously with transactions...or whatever the problem is.

Kalearne said:
You realise integrity max effect is a 30% reduction in hull strength. I don't get why people get so worked up about it, so what your ship is a little beat up. If it's not a combat vessel just leave it. It's not going to get any worse

alexnode · Feb 20, 2015

Thank you Jaden !
It is difficult to be positive when things like that happen after 10 days of being in the unknown universe ... i was really happy coming back and ... eat S$£% ... welcome back to civilised world! Where moronic pew-pew people try to kill an unarmed ship and bugs cost you a third of your earnings. ( i earned 8 mil in exploration data this time but still )
They should fix the crash while selling exploration data and there are some problems with the congratulation window which goes behind the main window scroll bar if you press any other key than the right one to close the menu. There is till something cool in the game but I am loosing my patience.
Yes i will let oyu know if i got a reply .

Jaden said:
I ticketed this error on January 1st... (Ticket #00000018225 if anyone from FD reads this...)

To this day no one has even looked at it.

I posted a few new incidents in the ticket within the last 1 1/2 months as well.

Seriously, when they say customer support is important to them and I have this experience... can't really take it seriously unfortunately.

I love this game, I want to be positive... I wish they would focus on fixing things and getting fundamentals right, instead of things like WINGS... which is only interesting for a fraction of the players anyway...

Let me know if/when they respond to your ticket.

Cheers

AnnuverScotinExile · Feb 20, 2015

I ticketed the bug a few days ago - no response, of course. I was 'lucky' in that my total repairs were 'only' 300K.

Two simple work-arounds:

1) Sell exploration data before you repair your ship
2) Repair then immediately logout, and log back in again. Then the data is synchronised back to the server.

Serves you right for not being a 'proper' explorer.

The trip when I got the 300K repair bill twice was only about 15K LY, but I earned around 9M Credits, since I was exploring, not rushing past all the systems en route. I am en route to the core now, which I estimate will take about a month to get there, but by exploring the interesting systems I visit, I expect to earn at least 15M Cr one way. Which is why it will take so long.

Shizuka · Feb 20, 2015

Vincent Starson said:
Why not just strip it of modules and self destruct, the rebuy should be ~500 -700k instead of 1.2 million.

Elite: Dangerous - The insurance fraud simulator.

This game is so SO Real Life like, that you can commit fraud, ahhaha im loughing so hard xD

alexnode · Feb 22, 2015

Ok i earned about 8 million form that trip , but i was really frustrated when that happened , by that stage - when i wrote the post- I had sold half my data so I was furious. I like this insurance fraud thing, make my car explode and they give me a new one cheaper than the repairs ... it is true in real life some times. If you are going for realism that is !
Ok now i am thinking about it i am still really angry with this bug !

AnnuverScotinExile said:
I ticketed the bug a few days ago - no response, of course. I was 'lucky' in that my total repairs were 'only' 300K.

Two simple work-arounds:

1) Sell exploration data before you repair your ship
2) Repair then immediately logout, and log back in again. Then the data is synchronised back to the server.

Serves you right for not being a 'proper' explorer. The trip when I got the 300K repair bill twice was only about 15K LY, but I earned around 9M Credits, since I was exploring, not rushing past all the systems en route. I am en route to the core now, which I estimate will take about a month to get there, but by exploring the interesting systems I visit, I expect to earn at least 15M Cr one way. Which is why it will take so long.