Unplayable - cannot connect to transaction server last 2 days

[tiddymun]

I switched from wifi to wired connection (same router) and all the connection issues disappeared.. was also getting kicked out by server every 5-10 mins

Router only 2m away, so full wifi signal. Maybe some latency thing? Anyway, thought I'd pass it on in case this helps someone

 

[Herne]

I'm finding connection problems to quite jarring as well. I was experiencing this particular one loads of times last night :-

 

[Cmdr Spencer]

2.2 is coming early next week, this weekend is going to be unplayable except the one part of the community which isnt reporting any issues and that is the deep space exploration community ( everything is running fine in deep uninhabited space) you should consider grabbing and asp and heading for somewhere random at least 8k LY out from sol or jaques

Nah I'm in deep space and can't jump anywhere.

In any case, I found this in the support forum that may help


Hey folks,

To let you know, we have identified and prepared a fix for a bug which has been lingering since 2.1.05, which has been causing a large number of these disconnect issues (the thread found here includes two cases of this specific problem). With the forthcoming 2.2 update, this will be fixed.

As CMDR Tronador mentioned above, we welcome all reports of this nature so we can investigate further. We understand server connection issues are very irritating and want to do what we can to help! If issues persist after 2.2 we'll be in a better position to investigate without this bug muddying the waters.

CMDR Sticks
Edited. 17/10/2016 at 6:01 PM

The thread referred to above was an issue about losing connection to the transaction server

 

[philmo]

At Sothis right now. Totally unplayable, with missions simply not updating. Never been so bad, and i've been problem free for a long time. Sort it out FD!

Had exactly the same experience in Ceos, the message board simply would not work in Open - in Private / solo it opened occasionally.

lets hope next week sees and improvement, cant exactly be any worse !

 

[IronAnode]

Annoying this cannot be rolled out now considering its a high impact issue.

 

[Para Handy]

You could try to use this fix from Support:

https://support.frontier.co.uk/kb/faq.php?id=265

It was developed for the "Transaction Server" error many of us suffered from last year (and it really did fix the issue), but it might help in this case. In any event it won't hurt and is easily reversed.

 

[Wasp0]

You could try to use this fix from Support:

https://support.frontier.co.uk/kb/faq.php?id=265

It was developed for the "Transaction Server" error many of us suffered from last year (and it really did fix the issue), but it might help in this case. In any event it won't hurt and is easily reversed.

Nice tip Malc, not sure if i have already done this back in early June, but i'll check tonight if i have already reduced the MTU.

 

[SirAdelaide]

I wish there was a way to ping the servers to see if they are up without having to open the game. I keep opening it, waiting to load shaders, and then "The game failed to communicate with the authentication server"

 

[iFred]

I guess it all depends on location, quality of network components, internet connection and whatever else. For me, E has been running as smoothly over the last few weeks as never before.

BTW: if this was a general problem, there wouldn't be 15 posts on the thread so far, but 500...

All I know facing these type of problems at the moment. I think we have 500 replies, but in 100 threads

 

[Wasp0]

I guess it all depends on location, quality of network components, internet connection and whatever else. For me, E has been running as smoothly over the last few weeks as never before.

BTW: if this was a general problem, there wouldn't be 15 posts on the thread so far, but 500...

All you need to do is do a simple search on this and you will have your 500 plus another 5000 to boot! Just because they are not in a single thread, does not mean there is no problem and just because you don't have please don't dismiss it as a 'Non Event'

I don't have malaria, does not mean to say malaria has been eradicated.

 

[Cmdr Spencer]

Well i thought this was solved for me, no disconnects for 4 days after the 2.2 update. Alas, i got it a couple of times last night, and now it is constant again for me. Can't jump to any system. Have logged a bug report. Has it started happening to anyone else again?

 

[Para Handy]

Well i thought this was solved for me, no disconnects for 4 days after the 2.2 update. Alas, i got it a couple of times last night, and now it is constant again for me. Can't jump to any system. Have logged a bug report. Has it started happening to anyone else again?

Maybe it is just the usual Sunday night woes - used to be a regular feature.