On one hand, I believe that more customization options for player avatars is a good thing. People have long hair, people like long hair, I don't see a problem with having long hair as an option with CC. Obviously Frontier hasn't done it, either for realism reasons due to the helmets, or (and more likely) for development reasons due to the behavior of long hair in zero gravity and the problems (and cycle cost) of modeling said behavior. Small value added for a lot of design cost. Frontier can't put everything that everyone wants into the game immediately, if they could then I'd have all of my exploration wishes and desires implemented! Heck I'd be happy with just one of them implemented.
On the other hand though, I personally feel that Momo is being far too rigid on this issue. I like roleplaying in games, I've done it in the past, admittedly not to anywhere near the restrictions that Momo puts on it, but it can be fun. But to quit a video game simply because you can't make your avatar have the hair that you do in real life? That seems like a level of requirement that can never be fully attained and a tad over the top obsessive. What will be the next roleplaying immersion breaker for Momo? If she gets the long hair but can't find her exact eye color, will she want to quit again? What if her avatar can't have her fingernails the same color as her real life nails? Or maybe there isn't an eyebrow option that is close enough to reality?
Sometimes a game is just a game, and roleplaying can sometimes include a little bit of compromise, and that is perfectly fine and okay. In fact, compromise is absolutely required when roleplaying with the imprecise customization options of games today, because NO game can ever be completely realistic, nor can it possibly have every option that every player wants. Not yet, not in today's market.
What Frontier showed us today was nothing short of one of the best character creators I've ever seen in the industry, and I've seen most of them. Is it missing long hair? Yes. So why not roleplay your character with shorter than normal hair? It might be fun to change things up some, to roleplay yourself in a slightly different way.
A video game is a rigid thing designed with mathematical rules and written laws combined with limited assets. A lot can be done to hide those boundaries or expand them, but they will always be there. However, the players, the gamers, we have the ability to bend to the game's rules, to mold ourselves to whatever the game's rules require or even dictate of us. It's how explorers find so much entertainment in a space simulation game with very little actual gameplay for explorers. It's how space pirates can find fun in a game which hasn't given them much development or content to fulfill them. Sometimes a game is just a game, no matter how much we want it to be real life, and yes just sometimes we need to suspend our disbelief's or even adapt to certain aspects of the game in order to find enjoyment in it. And if we can't, well then it's either time to learn how to adapt or it's time to stop playing.
I wish you well Momo, but I feel like you are going to have to either learn to adapt and compromise, or stop playing. Because this really isn't just about hair, it's about inflexibility, and that's a much greater issue than video game hair length.
Good luck, and I hope you find a solution which allows you to keep playing Elite Dangerous. [yesnod]