News Single Player Combat Build Now Available for Beta Backers
- Thread starter Michael Brookes
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I get an email from Frontier.
Hi *|NAME|*, .... Well I am not NAME but well I'll give it a go ....
This is my first experience of getting a real backer benefit and first impressions are important. I wrestle my son off the windows pc, log into my email and click on the link. I am led into the old style elite dangerous web page which lists my backers benefits and has no link whatsoever to downloadable products.
I try to go to my profile and the site hangs up.
After 10 minutes of frustration I give the pc back to my son.
Half an hour later I try on the mac (because I can't get at the windows box)
This time the email link goes to the spiffy new Elite Dangerous Store. woo hoo!
Click on my downloadable products - nope - nothing there - I am not entitled to anything.
To report the problem here I have to go through a world of pain getting my login back - about 20 failed captcha attempts because the reset page doesn't work. Finally I manage to update my credentials here, and sort out the new email so I can write this note.
Customer experience - extremely poor - very fed up.
... And then I post this and the site tells me I have posted twice and loses the post. But I was ready for that - I took a copy before posting so you weren't able to mess me up another time. Hah!
!@£$%^&*()_)(*&^%$£@£$%^&*()(*&^%$£
Hi *|NAME|*, .... Well I am not NAME but well I'll give it a go ....
This is my first experience of getting a real backer benefit and first impressions are important. I wrestle my son off the windows pc, log into my email and click on the link. I am led into the old style elite dangerous web page which lists my backers benefits and has no link whatsoever to downloadable products.
I try to go to my profile and the site hangs up.
After 10 minutes of frustration I give the pc back to my son.
Half an hour later I try on the mac (because I can't get at the windows box)
This time the email link goes to the spiffy new Elite Dangerous Store. woo hoo!
Click on my downloadable products - nope - nothing there - I am not entitled to anything.
To report the problem here I have to go through a world of pain getting my login back - about 20 failed captcha attempts because the reset page doesn't work. Finally I manage to update my credentials here, and sort out the new email so I can write this note.
Customer experience - extremely poor - very fed up.
... And then I post this and the site tells me I have posted twice and loses the post. But I was ready for that - I took a copy before posting so you weren't able to mess me up another time. Hah!
!@£$%^&*()_)(*&^%$£@£$%^&*()(*&^%$£
Last edited:
Michael Brookes
Game Director
It looks like the forum is suffering from overload at the moment. If you're having problems with the store then email them at support@zaonce.net.
Michael
Michael
Thrilled to finally be getting my hands on this 
Not so thrilled that my X52 isn't due for delivery until the 15th at the earliest
Guess I'm stuck using an Xbox 360 controller until then
Not so thrilled that my X52 isn't due for delivery until the 15th at the earliest
Guess I'm stuck using an Xbox 360 controller until then
So that's why I was struggling to get on to the forums!! I was worried they'd been hacked! Have fun guys and gals!!!
If you had access to the alpha then you should already have access to the single-player combat scenarios anyway. In which case, there is nothing else you need to download.
Thanks Ashley, that explains everything!
Much obliged FD, much obliged.
Now if you'll excuse me...I have a heart attack to finish.
Now if you'll excuse me...I have a heart attack to finish.
Praevarus
P
It was taking quite a long time just to connect to the front page for me. Hoped it was the result of a flood of sales.
Sorry to hear that. What was level you backed game for? It should show up when logging here https://elite.frontier.co.uk/backers/login/
If that was normal/second beta, then you should be able to log in in shop site, and My Account -> My Download Products see Simple beta access there.
Do you use Internet Explorer? Sometimes it doesn't want to download file properly.
Windows 8 is compatible, you should be able to run launcher just fine.
Tried to download with both Firefox and IE; it downloads and then when I try to run it says I dont have permissions, its my personal PC so dont understand.
Do you have antivirus or security software enabled? If so, disable it. Also check if downloaded file have .exe extension - sometimes security software remove it in case of suspicious downloads.
I have Norton Internet Security installed, lets see if that helps
Started downloading after I disabled AV software. Do I need to keep them disabled when I want to play?
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