Lol. I said 'we' have been asked to keep it on topic, meaning all of us in the thread. I just feel that if you have a grievance then I am more than happy to help (my wife is a contract lawyer who has been specialising in helping Ltds comply with this new law) but I also appreciate the fact that other people might not want to see the nitty gritty of your complaint.
I am the person who is helping you over email right now!