Hello there!
Yes, we do play the game. Myself included. I haven't had the pleasure to acquire and fly every ship on my personal account at the moment (currently in a Type-10 working my way to an Anaconda!) We also play Elite every week on our
Twitch channel... drop by and if you're lucky, you might see me accidentially boosting inside a starport. Whoops!
Although, I think what the OP (and some of you who've contributed to the discussion) really wants to address is the question on whether or not we can effectively understand the experiences our players (you) have with the game, so we (Frontier) can best represent their (your) needs and suggestions to the development team.
While I'm still new to the game and the community, and while I don't yet know
everything about the game, all of us on the community team are very much committed to ensuring we can represent you and your experiences with the game as best possible. If you want to reach out to me and tell me directly of any difficulties you've faced, or improvements you think can be made, you can find me primarily on Discord (Will Flanagan#3755) and
Twitter.
Unfortunately, I don't yet know
everything, so there may be some cases where I'll ask questions to better clarify your feedback. Hope you understand!