Why does it take so long to fix game issues?

SuperCruise was.

SuperCruise came about prior to release. Frontier said 'So - we're going to jump between instances in the game', the DDF Forumites said 'NO! That loses the spirit of travelling in space present in the previous games', Frontier said 'OK. We hear you. We'll have a bit of a think', then came back with the proposal for SuperCruise. The original SC proposal was for sub-light speed travel (i.e. less than 1c), which obviously got dropped given the scale of some of the systems.

Hmm, I see.
 
I've been playing No Mans Sky recently and noticed that the rate at which the bugs are getting fixed compared to Elite is nothing short of a miracle. I was looking at the patch releases here

https://www.nomanssky.com/release-log/

and how many bugs are being fixed in such a short period of time and it really puts ED to shame. They actually seem to take the bug reports from players and fix stuff within a few weeks even the small issues yet Elite has bugs and games issues that are still around from years ago.

What are Hello Games doing differently and would it be possible for Frontier to maybe learn a few things from over there with regards to how development and bug fixing is tackled?

Would it be worthwhile Frontier assigning some more resources toward fixing game issues rather than releasing yet more weapons that I personally don't really care about?

At HG they are competent.
 
ok,
given this patch,
i would say the definitive answer to this topics question is:

because the introduce a magnitude MORE bugs with each minor update then they fix with.

also, 3.2 seems to confirm what i wrote in my earlier post. there are almost no fixes for stuff reported since 3.1,

makes me wonder if 3.3 will just add another 100 more bugs with the new HUD, Squadrons, New mining equip, new exploration equipment, etc...
 
At HG they are competent.
Prior to the NEXT update, which arrived 11 months after their previous major update, very few in the gaming community would have said HG were competent. The NEXT update itself introduced hundreds of bugs (the first NMS Reddit NEXT Bugs Megathread reached 3300 comments before being unstickied).

One wonders if this community would prefer if FDev went dark for 11 months then released a large update, followed by a smattering of fixes to a small proportion of reported bugs.
 
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ok,
given this patch,
i would say the definitive answer to this topics question is:

because the introduce a magnitude MORE bugs with each minor update then they fix with.

also, 3.2 seems to confirm what i wrote in my earlier post. there are almost no fixes for stuff reported since 3.1,

makes me wonder if 3.3 will just add another 100 more bugs with the new HUD, Squadrons, New mining equip, new exploration equipment, etc...

What really grinds my gears is that they managed to fix the storage bug which seemed to be created in 3.1 when they increased the storage limit yet they haven't yet fixed the chieftain interdiction reticule bug and a whole host of others. As soon as it's a bug that gives the player some sort of advantage it seems to get stomped on immediately yet anything that makes it more difficult or annoying for the player seems to drag on forever.
 
What really grinds my gears is that they managed to fix the storage bug which seemed to be created in 3.1 when they increased the storage limit yet they haven't yet fixed the chieftain interdiction reticule bug and a whole host of others. As soon as it's a bug that gives the player some sort of advantage it seems to get stomped on immediately yet anything that makes it more difficult or annoying for the player seems to drag on forever.

There are usually a brace of interim patches shortly after a major update, you might still get lucky ;)

There were not many bugs fixed in this one though, usually there are more. Could be worth checking any relevant bug report threads to make sure they are not still looking for additional info.
 
Reported this system panel info bug like 3 months ago. Power plant module info not showing experimental effects. What a joke, such glacial progress on bug fixes.

29398557677_130701cc89_b.jpg


Edit: Thermal Spread experimental effect should be showing
 
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Reported this system panel info bug like 3 months ago. Power plant module info not showing experimental effects. What a joke, such glacial progress on bug fixes.

I've just had a look in-game (on PC) for a ship I have with a secondary on the power plant & found one on my exploraconda:

ynOnTFF.jpg


So it looks like the problem is more complex than simply not showing secondaries under any circumstances.

If you have a bug report thread going it could be worth adding extra details about the mod it should show etc.


As a side note I used to use overcharged but found the armoured recipe also increases power (not by as much) with the added benefit of increasing integrity. Most of my ships have grade 5 armoured power plants, this one is a lightweight build. It's a 4A PP btw.
 
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I've just had a look in-game (on PC) for a ship I have with a secondary on the power plant & found one on my exploraconda:



So it looks like the problem is more complex than simply not showing secondaries under any circumstances.

If you have a bug report thread going it could be worth adding extra details about the mod it should show etc.


As a side note I used to use overcharged but found the armoured recipe also increases power (not by as much) with the added benefit of increasing integrity. Most of my ships have grade 5 armoured power plants, this one is a lightweight build. It's a 4A PP btw.

Thanks. Edited my post to include the effect that should show.
 
Thanks. Edited my post to include the effect that should show.

The devs are unlikely to see it here, update your bug report thread. If you provide a link to it I'd be happy to add my comments to it too.

When the devs say they cannot reproduce a problem sometimes it's stuff like this. Dav talked about it (bugfixing in general) in today's stream.
 
I have been contacting Will on Discord asking this exact question. He said he wod have passed my question on to the appropiate team section. After a week I informed him that I am losing interest in an answer an would not care about a reply after a timefram of additional 2 weeks have passed.

To my expectation I haven't got a reply, not even an excusr.or information regarding why I haven't got a reply except for "The team is busy.". Yeah, nah, not believing that looking at this tiny update of 3.2 that could have been done within a week or two. Busy with drinking tea and not giving a damn.

If they can't answer a question or atleast notify me that they win't answer within three weeks, how ca you expect that they are professional enough to develope a game?

Don't get me wrong, FDev has had better times where a reply would have been sent within 24 hours but that's long ago. Today we have a too small team of too unexperienced devs with a "communitx manager" wall that effectively cuts the dialog between players and devs, a representant with a sign saying "We are not intrested in you." at best.

I'm just waiting for SC to be released or any competitor. Elite needs some competition so they get off their lazy chairs and realize that they do take in a global economy.
 
https://forums.frontier.co.uk/showthread.php/444554-3-2-Known-Issues-List-(30-08-2018)

Is it just me or are there a lot of bugs missing from this post or is it just new bugs that were introduced since 3.2 dropped?

It's not supposed to list every bug, it's not even supposed to list every "known issue" - it simply lists the issues where FD have enough information to work on the problem and/or are fully aware of the cause, even if that means adding it to the bottom of a to-do list for an update in the future (i.e. in the case of the ultra-wide issue which has been there since the game launched).
 
I have been contacting Will on Discord asking this exact question. He said he wod have passed my question on to the appropiate team section. After a week I informed him that I am losing interest in an answer an would not care about a reply after a timefram of additional 2 weeks have passed.

To my expectation I haven't got a reply, not even an excusr.or information regarding why I haven't got a reply except for "The team is busy.". Yeah, nah, not believing that looking at this tiny update of 3.2 that could have been done within a week or two. Busy with drinking tea and not giving a damn.

If they can't answer a question or atleast notify me that they win't answer within three weeks, how ca you expect that they are professional enough to develope a game?

Don't get me wrong, FDev has had better times where a reply would have been sent within 24 hours but that's long ago. Today we have a too small team of too unexperienced devs with a "communitx manager" wall that effectively cuts the dialog between players and devs, a representant with a sign saying "We are not intrested in you." at best.

I'm just waiting for SC to be released or any competitor. Elite needs some competition so they get off their lazy chairs and realize that they do take in a global economy.

They won't go against the marketing plan. No point chasing information they are not ready to give out yet.
 
They won't go against the marketing plan. No point chasing information they are not ready to give out yet.

Don't know why the answer to most of our questions are top secret. As if someone could take advantage of the information that FDev is fixing bugs, very risky to talk about it indeed.
 
What surprises me is that leaving a bug open is fine - Frontier are either still investigating the issue or are looking to prevent duplicate reports
but when they close a bug report (such as the Console SRV crash bug), there is no note as to why it is being closed (bug now fixed, sufficient information to allow Frontier to replicate it in house, no-longer occurring / user error, etc).

It leads us to this situation where previously reported bugs are closed and people don't know why / how long it will take to affect a fix (if known - scheduled to x drop etc) / whether the bug has a workaround etc.
 

verminstar

Banned
Prior to the NEXT update, which arrived 11 months after their previous major update, very few in the gaming community would have said HG were competent. The NEXT update itself introduced hundreds of bugs (the first NMS Reddit NEXT Bugs Megathread reached 3300 comments before being unstickied).

One wonders if this community would prefer if FDev went dark for 11 months then released a large update, followed by a smattering of fixes to a small proportion of reported bugs.

Actually since Next dropped, there have been several large bug fix updates, the latest one just yesterday. At 4gb, its almost as big as a content update...thats the difference between the two games right there and why thats Im still playing NMS and ED is now in danger of deletion from the HD to an external backup hd...to make way fer games that are actually fun.

Its surprised me somewhat in terms of just how much there is...hundred hours in and Ive only just started learning about portals which allow instant travel over massive distance...quite rare and hard to find apparently cos until the game directed me towards one, I didnt even know they existed. A little spoon feeding and leading by the hand to point a player in the right direction...not too much not too little, baby bear will eat that porridge quite happily.

And thats still flying small ships only, even if its the best supreme class fighter money can buy, its still technically a small ship. Not counting the freighter which is still only the basic model sadly...trying to upgrade to a much bigger mobile base over the weekend. Now that Im farming using hydroponic trays, I need to think about expansion and quickly as production begins to overtake distribution.

Thats why its pointless comparing the two...those are part of the fleet and base building mechanic of NMS...something which ED doesnt have in any shape or form and which many will argue against ever seeing in this game because...reasons.

I loved the survival aspect in the beginning, but now its all about building fleets of frigates, corsairs and battleships, repairing them when they get damaged, keeping them refuelled etc. They sit in a low orbit around the planet where one has built ¨Bob Marley Memorial¨ which has over the space of a week went from a couple of wooden shacks to a small city of iron and concrete and something called ¨living glass¨ which makes outdoor hydroponics possible on an industrial scale.

The flight model many seem to make noise about...ok so thats where ED shines more brightly but its not all bad. The reason its not all bad is because the flight model in third person perspective is uncannily familiar to the flight model of Freelancer from near 2 decades ago. Now while many will see the part where its based on a 2 decade old design, the game freelancer itself was where the love affair with space games began. So while its a fairly simple design, its actually a lotta fun when ye learn how to actually use it.

Gotta say, theres more negativity surrounding the future of this game...less emphasis on fun gameplay and more emphasis on grind mechanics. Both games have grind but in one, ye can actually see what progress ye make while in the other, ye see a percentage bar and thats if yer lucky. I spent an hour last night mining pure ferrite...thats grind but it then meant I could add a new extension onto my base, so thats a visual clue as to how one can see progress being made.

So by all means, keep up with the comparisons between the two...cos as time moves on and HG keep releasing regular bug fixes, it seems as though ED is losing more and more ground on a daily basis now. And if HG start working on their flight model instead of their planetary content and their bug fixing...well then time will tell the tale better than anyone here can.

But as yer on a roll with bug mega threads, lets make a few comparisons shall we? Level the playing field as it were. Anyone fer another beigification debacle? How long did that roll on on this very forum? Longer than 11 months and more than one mega thread...several to be exact. And thats just one example...so like I say, by all means lets keep comparing cos ED looks to be turning up to the gunfight with a rusty old kitchen knife.

Puts a few things into perspective yes?
 
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What surprises me is that leaving a bug open is fine - Frontier are either still investigating the issue or are looking to prevent duplicate reports
but when they close a bug report (such as the Console SRV crash bug), there is no note as to why it is being closed (bug now fixed, sufficient information to allow Frontier to replicate it in house, no-longer occurring / user error, etc).

It leads us to this situation where previously reported bugs are closed and people don't know why / how long it will take to affect a fix (if known - scheduled to x drop etc) / whether the bug has a workaround etc.

they just dump all bug-reports into the archive as soon as a new patch arrives, even if that patch did not really fix any of the reported things.
the "known issues" sticky is a joke...
 
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