Thank you developers, and customer service, and all support folks!

[Torsten Alenda]

Just a post to say thank you to the developers for making this incredible game, which seems to get better every week. And to say thanks for responding so quickly when there are issues, for the personalized support when those issues are serious, and for communicating and listening, and being available not only here, but through the ticket support system, through social media, on Reddit and Twitter and everywhere.

I've never played a game that felt truly supported like this one does, and while bugs and issues make me complain just like everyone else, the hard work going into fixing them and improving the game is so apparent.

Thank you.

 

[IndigoWyrd]

 

[Riverside]

Yes the support team are excellent

 

[krylite]

Well said, the game isn't just a product , but a work of art, maintained, improved, and supported with care, pragmatism, and vision.

 

[xxThe_Dice_manxx]

Gotta agree the support system is A1 and greatly appreciated.

 

[Valorin]

Just a post to say thank you to the developers for making this incredible game, which seems to get better every week. And to say thanks for responding so quickly when there are issues, for the personalized support when those issues are serious, and for communicating and listening, and being available not only here, but through the ticket support system, through social media, on Reddit and Twitter and everywhere.

I've never played a game that felt truly supported like this one does, and while bugs and issues make me complain just like everyone else, the hard work going into fixing them and improving the game is so apparent.

Thank you.

Yeah, same.

I'm from here and I agree.

 

[Patrick_68000]

Frontier is a serious and professional company.

 

[ApexWanderer]

Support are great ,I wish I could rep them-)

 

[Auronio]

Aside of the fact that I agree, particularly on the great support team, it's encouraging to see from time to time some positive minded posts as well.
+1 rep

 

[RexKraemer]

Yes the support team are excellent

And yes, the Sound-Team excellent too, but what else have the Romans ever...

 

[Patrick_68000]

And yes, the Sound-Team excellent too, but what else have the Romans ever...

Yes, the sound team was recognized from the beginning as an expert.

 

[EWanderer]

elite dangerous may have many faults, but I agree, that Customer Support is top notch.

 

[Flimley]

Support are very helpful and quick. \o/

Flimley

 

[Patrick_68000]

elite dangerous may have many faults, but I agree, that Customer Support is top notch.

The one explains the other, maybe.

 

[Lightspeed]

The one explains the other, maybe.

LOL !

It's really good to know we can contact someone when it goes wrong for us, and we are not left feeling alone with our problem, unable to find a solution.

 

[Patrick_68000]

LOL !

It's really good to know we can contact someone when it goes wrong for us, and we are not left feeling alone with our problem, unable to find a solution.

Indispensable ! Two defects would not be bearable.

 

[babelfisch]

Two pages in and not a single negative post? What's wrong with you people?

Surely there must be something wrong with support.

 

[Torsten Alenda]

Two pages in and not a single negative post? What's wrong with you people?

Surely there must be something wrong with support.

*interview room*

"I would say my biggest flaw is... that I'm.... um... too helpful."