I think we owe an apology to FD including my self.

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Blimy, I was saying that 30 years ago! "Do something right and they'll never remember. Do something wrong and they'll never forget."
Not entirely true - but Agile is flawed as an overall concept of approach to software development (there is no single methodology that applies to all cases), too many times it is done in the wrong way and for the wrong reasons.

A good supplier-customer relationship is cultivated over time (regardless of the methodology used), but can be wrecked with a single mistake of sufficient severity. Where FD is concerned, the exploration changes and FD's handling of complaints/concerns about them are close to being one such mistake as far as some of us are concerned.
 
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We are going through an agile training class right now and one of the big points is that customers don't remember what you do right, they remember only what they don't like. The number this teacher keeps throwing out is 2/3rds right but 1/3rd wrong and the customer only remembers the 1/3rd. I think its more 80/20 or even 90/10, but it has been my experience that customers (as they are humans) tend to remember and dwell only on the bad.

Kind of a different, but related, subject but I'd ask whether people are remembering the bad things or whether people are being reminded of the bad things.
These days, it seems like everybody's "got an angle" and they'll be willing to dig up anything, however minor or tenuous, that reinforces their prejudices.

Having said that, if we take this stuff at face-value, my sympathy usually lies with the complainant.
When a company receives our money I would assume they are satisfied with it.
Thus, we have fulfilled our part of the transaction in full.
If the customer finds a fault with the product they receive, the company has not fulfilled their part of the transaction.
The company's requirements are satisfied but the customers aren't.

This is something a customer has every right to be aggrieved by.
 
Kind of a different, but related, subject but I'd ask whether people are remembering the bad things or whether people are being reminded of the bad things.
These days, it seems like everybody's "got an angle" and they'll be willing to dig up anything, however minor or tenuous, that reinforces their prejudices.

Having said that, if we take this stuff at face-value, my sympathy usually lies with the complainant.
When a company receives our money I would assume they are satisfied with it.
Thus, we have fulfilled our part of the transaction in full.
If the customer finds a fault with the product they receive, the company has not fulfilled their part of the transaction.
The company's requirements are satisfied but the customers aren't.

This is something a customer has every right to be aggrieved by.

Every customer also has to behave in a way that doesn't get them refused service.
 
Powerplay? CQC? Multicrew? If they were too hard to put in (or FD not willing to support them for any length of time) they should have been left out.

Why? People enjoy it as is, and if you dont like it you dont have to do it. Why would it better to take fun from people because you want more fun?
 
Devs: "We arent paid that much we do this job because we love it. However, we're increasingly harassed, threatened and such. That isn't much fun, so if this continues we might do something else."

You:"Shut up whiners make me more fun games."

Solid response. You really showed them wrong!

Not quite.

More "shut up and make me more fun games OR go and do something else if you prefer to". (y)

The basic contract between a company and a customer is to provide a product or service in return for payment - nothing more or less.
If companies, or their employees, are going to start requiring more on their end of a contract then customers should also expect to receive proportionately more as well.
 
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Not quite.

More "shut up and make me more fun games OR go and do something else if you prefer to". (y)

The basic contract between a company and a customer is to provide a product or service in return for payment - nothing more or less.
If companies, or their employees, are going to start requiring more on their end of a contract then customers should also expect to receive proportionately more as well.

Not entirely. As weird as it sounds even game devs are entitled the same rights as other people, including, for example, not being stalked or having your family members threatened. That a society is unable to properly enforce these basic rights is no reason to say 'suck it, get lost if you don't like your family threatened, loser!'.
 
Every customer also has to behave in a way that doesn't get them refused service.

Every company also has to behave in a competent, diligent manner that fulfills their obligations to a customer too.

Course, introducing caveats for the purpose of skewing the discussion would be disingenuous, which is why I specifically said "if we take this stuff at face value".
 
Not entirely. As weird as it sounds even game devs are entitled the same rights as other people, including, for example, not being stalked or having your family members threatened. That a society is unable to properly enforce these basic rights is no reason to say 'suck it, get lost if you don't like your family threatened, loser!'.

Credible threats don't arise in a vacuum.
In my experience, they tend to be the result of outspoken dev's flapping their gums on social media when they'd be better off doing their jobs.
 
Credible threats don't arise in a vacuum.
In my experience, they tend to be the result of outspoken dev's flapping their gums on social media when they'd be better off doing their jobs.

Ah yes, the good ol' "You deserve to be get death threats, and your family totally deserves it too!". Classy!
 

sollisb

Banned
I think as a standalone product, Elite is graphically amazing.

Measured against a kickstarter which we the consumer paid, it is a manure pile and they should apologise to us.

The design is amateur at best.
The implementation, disjointed, buggy, devoid of imagination and creativity and worse, lacks quality.

But, yes as a standalone VR title, it is graphically astounding. Maybe the rest is coming [soon] :)
 
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