Okay so I'm going into year 20, was sitting at 100k and climbing, finances were sitting at +15k. All of the sudden I am bleeding out. Down to 20k and cash flow is -11k. I didnt change anything. I'm watching my finances tab and the staff wages have climbed from -50k to -62k is about 5 minutes. I havent hired anyone new, havent trained anyone, my staff wages are just steadily increasing with no explanation. I'm about to start a new franchise and leave this paused until we can figure out what's going on so I dont lose this zoo.
Hemorraging money in franchise, seems like a bug?
- Thread starter Kinah
- Start date
Struggling myself because I'm getting very little donations. But after reading your post I started digging into my staff wages. I added up all my staff wages which should be $15,700 yet my wages paid last year were $18,232.22 and the year before $19,030.00
I'm going to make sure I make zero changes this year to staff and see what it says at the end of the year.
The fact that I can have a staff cost of $18,232.22 though is odd. 22 cents? Where did that come from!?
This now makes me question all the other numbers being shown as well.
EDIT: Ok well year end the staff cost came out to $15,792.27 so not sure why it isn't exactly correct but its close enough for government work.
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This happened to me in beta I can't remember the figures but similar to what you are saying. I was getting negative ticket sales amounts! which you can see in the finance bit.
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I'm at -3k so I feel you 
I got rid of a bunch of "extra" animals hoping to reduce my food overhead, but the food costs only dropped by about 1k but my donations dropped by like 5k so that didn't work out so well.
I still don't understand why my Pangolins with an appeal average around 1200 get 5 times the donations that my Gharials with an average appeal of 3000 do.
I got rid of a bunch of "extra" animals hoping to reduce my food overhead, but the food costs only dropped by about 1k but my donations dropped by like 5k so that didn't work out so well.I still don't understand why my Pangolins with an appeal average around 1200 get 5 times the donations that my Gharials with an average appeal of 3000 do.
Well Red Pandas saved my zoo.
I was down to -10k and still losing money. I had closed down several habitats after doing an analysis of which was making money and which weren't. Still losing money. Fired a bunch of staff. Still losing money.
Then on a chance as a last ditch effort, I looked at my now empty Pangolin Breeding habitat which was pretty small and started looking to see if I could place anything else in there. While I had no money I had plenty of CC. I ended up grabbing a pair of Red Pandas and to me delight the setup of the habitat was PERFECT for them. I mean no joke, I didn't even have to touch a thing. I thought i'd have to live with at least some ground texture problems since I had no money but nope they were perfectly happy with the way the habitat was left from the previous owners.
And then BAM!! Those Red Pandas had people breaking down the gates to get in and money started rolling in. I went from -10k in the bank and a yearly cash flow of around -3k to 30k in the bank and a yearly cash flow of +15k or so. Then I took that money and built a Bengal Tiger habitat and got a pair of those and now I'm sitting at 100k in the bank and no worries at all. Had a positive cash flow of 39k last year alone.
I was down to -10k and still losing money. I had closed down several habitats after doing an analysis of which was making money and which weren't. Still losing money. Fired a bunch of staff. Still losing money.
Then on a chance as a last ditch effort, I looked at my now empty Pangolin Breeding habitat which was pretty small and started looking to see if I could place anything else in there. While I had no money I had plenty of CC. I ended up grabbing a pair of Red Pandas and to me delight the setup of the habitat was PERFECT for them. I mean no joke, I didn't even have to touch a thing. I thought i'd have to live with at least some ground texture problems since I had no money but nope they were perfectly happy with the way the habitat was left from the previous owners.
And then BAM!! Those Red Pandas had people breaking down the gates to get in and money started rolling in. I went from -10k in the bank and a yearly cash flow of around -3k to 30k in the bank and a yearly cash flow of +15k or so. Then I took that money and built a Bengal Tiger habitat and got a pair of those and now I'm sitting at 100k in the bank and no worries at all. Had a positive cash flow of 39k last year alone.
I'm losing 80k per year to whatever 'refunds' are. Any profit I make from tickets or shops is made pointless by refunds.
As I have no idea what refunds even are, or how to prevent them, it's kinda hard to fix it.
Think I'll just have to start a new zoo after the tiger events over; being in the negative every year is slowly eating away at my cash reserve. Luckily I started at 500k before this nonsense started but it's already drained down to 400k. Wasn't having issues before the update but now its all gone to poop.
As I have no idea what refunds even are, or how to prevent them, it's kinda hard to fix it.
Think I'll just have to start a new zoo after the tiger events over; being in the negative every year is slowly eating away at my cash reserve. Luckily I started at 500k before this nonsense started but it's already drained down to 400k. Wasn't having issues before the update but now its all gone to poop.
If you have this issue, please log it via the Issue Tracker or send a save file to community@frontier.co.uk - that's the quickest way for us to be able to investigate Thanks for the help as we look into this!
Thanks for the help as we look into this!I sent sent save files in beta.....If you have this issue, please log it via the Issue Tracker or send a save file to community@frontier.co.uk - that's the quickest way for us to be able to investigate
If you have this issue, please log it via the Issue Tracker or send a save file to community@frontier.co.uk - that's the quickest way for us to be able to investigate
Thanks Bo! I logged the issue!
Hiya,
So it seems like for most of the save files we were sent, there are overlapping educational speakers; this means that guests who walk into this overlapped area have a rapid drop in happiness - causing them to leave and want their money back.
Please check the Education heatmap, and if there's anything red in there: fix it!
Also, if you're running a bad zoo in general, that could cause a lot of unhappy guests too: not enough shops, too much litter, and expensive tickets; also, not having enough shops or having them all in one area only, and staff facilities being far away. Be sure to optimise your zoos in terms of placement: it's important!
We'll continue to look into other possibilities in the meantime
Cheers!
So it seems like for most of the save files we were sent, there are overlapping educational speakers; this means that guests who walk into this overlapped area have a rapid drop in happiness - causing them to leave and want their money back.
Please check the Education heatmap, and if there's anything red in there: fix it!
Also, if you're running a bad zoo in general, that could cause a lot of unhappy guests too: not enough shops, too much litter, and expensive tickets; also, not having enough shops or having them all in one area only, and staff facilities being far away. Be sure to optimise your zoos in terms of placement: it's important!
We'll continue to look into other possibilities in the meantime
Cheers!
Definitely worked for me, back in the black.! Thanks BoHiya,
So it seems like for most of the save files we were sent, there are overlapping educational speakers; this means that guests who walk into this overlapped area have a rapid drop in happiness - causing them to leave and want their money back.
Please check the Education heatmap, and if there's anything red in there: fix it!
Also, if you're running a bad zoo in general, that could cause a lot of unhappy guests too: not enough shops, too much litter, and expensive tickets; also, not having enough shops or having them all in one area only, and staff facilities being far away. Be sure to optimise your zoos in terms of placement: it's important!
We'll continue to look into other possibilities in the meantime
Cheers!