Planet Zoo - Update 1.1.0 coming 17 December

Well, I did change that some time ago. But a small adjustment to my post. I say it "never changed". Sorry, should have said, "never noticed it changed". But haven't played in that zoo where I set the perks for a while now.

Forgive me if I'm wrong.

My response was more about having an easier method for changing that.

I thought it was the only method of doing it :) I don't know if it would be any different if I clicked each individual staffroom.
 
  • Like (+1)
Reactions: LN
I have to set my perks every time I start up the game. I do it from the zoo staff room tab. So far, all my experience is in the scenario modes. I haven't set up a franchise yet.

I'm pretty sure this is the case in every mode. It might not be a bug, it could be that there is a time limit that we need to be aware of. Bo has promised to get us some more info on this. I have faith in her to get back to us as soon as she gets word from the devs. :)
 
I'm pretty sure this is the case in every mode. It might not be a bug, it could be that there is a time limit that we need to be aware of. Bo has promised to get us some more info on this. I have faith in her to get back to us as soon as she gets word from the devs. :)
For sure. I was just adding my voice to the many.
I don't think it's a time limit though. I've run games for 6+ hours before and not had the staff rooms reset themselves. It might just be something that's been overlooked as opposed to a bug.
 
honestly, nearly every of the "overview" windows are in desperate need of overhaul - since Beta. Which is 2 months ago.

I provide some more examples

windows1.JPG


windows2.JPG


windows3.JPG

windows4.JPG
 
Hi can we please get this toggle back in to the same place the one you added is horrible and always reverts and it's a lot of extra unnecessary clicks so please pretty please fix it I know a lot of the big name builders will be happy for this as well thank you.
 
Hi can we please get this toggle back in to the same place the one you added is horrible and always reverts and it's a lot of extra unnecessary clicks so please pretty please fix it I know a lot of the big name builders will be happy for this as well thank you.

Why cant I upload a photo?? Its only 1.2mb ??
 
Just curious, maybe someone can answer (though it's the weekend and I have at least to wait until monday :D ): Wiill we be able to turn off the "ticket prices are low" alert? I like my game with no red alerts at all and still don't want to set the prices ridicolously high. :)
 
Just curious, maybe someone can answer (though it's the weekend and I have at least to wait until monday :D ): Wiill we be able to turn off the "ticket prices are low" alert? I like my game with no red alerts at all and still don't want to set the prices ridicolously high. :)


I keep picking on my guests saying "that is not a bug, that is a feature", when it comes to my ticketprices.
 
Yeah, I don't think there even should be an alert for guests thinking your prices are too low. Too high, sure, if you only have one exhibit for x amount of time, then it makes sense that people will start to feel like they're paying too much, but who on earth ever complained that they weren't paying enough for something? It seems like an unnecessary inclusion. Plus, once your zoos start making enough money from donations, restaurants, and so on, you ought to be able to put the entrance fee down rather than up without people complaining.
 
Over the past few weeks we've investigated tons of save files sent in by players, and have yet to find a park where the zookeepers aren't functioning correctly. If you want to, feel free to send us the save file in which it's occurring and we'll happily take a look.

Before you do, check that:
  • Your Zookeepers have already filled the enrichment feeders
  • Your animals aren't hungry
  • Your Zookeeper Hut is close to the habitat they're taking care of
  • Your Zookeeper Hut is powered
  • Your Staff is rested and trained

These are just some factors that could be contributing to Zookeepers not being able to function at the top of their game.

Let me know if we can help further :)
Okay...OR, you can take our word for it and add an option to make zookeepers fill all of the food in the enclosure. Just a thought.
 
On the Staff Room perk thing: we've now identified it as a bug and we'll be fixing it for a future update! Thanks so much for bringing it to our attention, and apologies for not spotting it sooner :) <3

wow... this shows how seriously you look on your own forums... I mentioned it two weeks (!) before, enough time to fix it for the coming update. But no reaction of yours, I guess nobody was reading it. So, putting a totally bugged game on the market is one thing, but the time you take to fix the easiest bugs in an AAA+ game is just disrepectful to your customers. It took over a month to release a new update, while there're many smaller companies on the market that fix their bugs within days. And now you still leaving out bugs because you don't read your own forum.

=> https://forums.frontier.co.uk/threa...re-getting-out-of-control.531207/post-8165882

I really done with Frontier, selling a new DLC with reskins, ignoring players wishes (because the DLC was already made during game developement) before fixing all those bugs is greedy and will cause many disbanding customers. Following your companies marketing and pricing strategy (PC, Jurassic World Evolution), I assume you just want to earn a lot of money without caring about your product's quality and satisfied customers. And every greenhorn manager knows: A satisfied customer will buy again and again, a disappointed customer will leave forever.

Edit: This shows perfectly how senseless it is to take some freetime and report bugs what should be your job...
 
We got patches regularly, the last patch is clearly less than four weeks ago. While I understand the frustration that a bug report was overseen, in my opinion it is disrespectful not to accept an apology. It's not like it was a bug that made the game unplayable, like it would not start or ruined saves. It's uncomfortable, yes. But that's about it. But well, everyone decides for theirselfs where he or she draws a line as a customer and leaves. As a service provider myself I can say, that sometimes it just does not work between a customer and a provider - and that often still does not mean there was bad service or that the customer is wrong.
 
The Issue Tracker is not a ticket system. A tracker reporting system can make it easier for devs because there should only be one report per incident. It's good for a real beta or inhouse testing but doesn't work well in the wild beacuse you can't force 1 ticket per issue on your customers. The one I filled out was apparently duplicated and I searched first and thought I was sure it wasn't. A ticket system offers more accountability because it requires staff to get back to people in a reasonable time but is very resource-heavy because of that and the fact that they'll get a hundred tickets for every issue so not practical for a new game that is still working out lots of bugs. Forums can be helpful but not good for reporting bugs because things can easily get overlooked. I don't think there is a perfect system but I do think Frontier is doing their best to deal with it.
 
everytime someone is mentioning a bug in this forum, there is the reply: "put in the issue tracker".
It's every's company own duty to set up a working CRM system and not the responsibility of the customer.

I've seen many ticket systems in many different industries, none of them being perfect. but that does not mean you cannot improve things.
 
everytime someone is mentioning a bug in this forum, there is the reply: "put in the issue tracker".
It's every's company own duty to set up a working CRM system and not the responsibility of the customer.

I've seen many ticket systems in many different industries, none of them being perfect. but that does not mean you cannot improve things.

So, what you're saying is that you're not happy with what they have but you have no idea what would be better but you think they should just magically invent something that you would approve of? I don't know of any other gaming company that does customer relations better when it comes to bug fixes on a new game, do you? If so, what are they doing that is working?
 
So, what you're saying is that you're not happy with what they have but you have no idea what would be better but you think they should just magically invent something that you would approve of? I don't know of any other gaming company that does customer relations better when it comes to bug fixes on a new game, do you? If so, what are they doing that is working?
It's not on-topic talking about own opinion and suggestions regarding CRM in detail. but if you reread my postings in this thread regarding this issue and Bo having already responding to it, you gonna have a clear picture about me already providing specific examples and a suggestion.

no breaking inventions would have ever been made if the the guidance had always been being better as the second worse. yes, there are gaming companies out there with better communcation and bug handling. I know some of them. But that's not the topic here.
 
Last edited:
Back
Top Bottom