Can't log in to game, button says "Purchase"

[Hank]

me 2
I go to "my account" and I get the error message. Good thing I docked and am going out for a while. Hope its fixed when I get back. ... I'm not on steam fwiw

 

[sabacthani]

even weirder the forum says I am Sabacthani, but I am Whiterose...even the forum is bust.

 

[MPL3D]

snap. Mine says install

"Install" here too, and the button is grayed.

 

[ajcardiac]

Confirmed. Can't log into the game. The Launcher tells me to purchase the game. Have followed steps in FAQ.
Ticket created. The launcher for me in England is bust.

 

[TonyW]

I've had both. Purchase on the first time I opened the launcher,& purchase the second time.

 

[Fenderbelly]

Tried plain old launcher, steam and oculus...on two PCs, not working at all on any, just 'install' button now. Which doesnt work either!

 

[muroko]

i could start the game eventually, but the ping is high

 

[Kimosabe_X]

Yup, similar issues here, the launcher wanted me to log in and then told me to update before playing. When I tried to check for updates it tells me I had to install the game first… what?

 

[Graabeerd]

Same thing here, launcher says "Purchase"......

 

[Royte]

Same issues here!

 

[FixMeNow]

We got problems on xbox aswell, wants us to link profile to a store account.

 

[Penny Umbra]

There is a bug report https://issues.frontierstore.net/issue-detail/12120

 

[1984]

So how does one notify the Frontier Guardians of the Galaxy that their servers are down?

 

[CMDR ELISHEVA]

ARX have also disappeared.

 

[Rooster Podunk]

It is those Raxxalan hackers again!

 

[nepomuk]

... oh no, same here , on a weekend

 

[Arrelius]

Same here

 

[CMDR ELISHEVA]

The server status is a lie.

 

[Fenderbelly]

Does this mean I will have to talk to my family? (shudder)

 

[Logan Terrick]

Same here in UK.

 

[Mordhar]

Played the game normally, had small issues and tried to restart client. That was a BIG mistake…

First “purchase”. On second try “install” (with greyed-out button).
Clicked on non-horizons version and back on full – get “play” button. Client started.

Now I finally can see orange square with “logging in” header. Seen something appeared for a fraction of second before, now I have a chance to see it in detail.

UPD: Just logged in. Everything seems to work normally.