I dropped about 40 Euros over the past few weeks (prior to the "patch") on cosmetics (half that on FCs) after a longer spending break because I was very happy with the FC release, and enthusiastic about playing Elite in a way that hasn't been the case since 3.3 released.
And up until last week Tuesday, I had zero regrets about doing so - because everything worked (I'm referring to the items I purchased, not the rest of the game necessarily), then it didn't, people complained here and it's tumble weed for a week. If something like happened in a brick and mortar shop I'd already have asked for a refund, but FD luckily gets an unwarranted amount of slack because I don't even know why anymore. Yeah, I know, my fault for spending money on game cosmetics, I should shut up and put up with it like a good boy.