Elite Dangerous Odyssey: Fix Implemented for 'Mauve Adder' Issues

sallymorganmoore

Senior Community Manager : Elite Dangerous
Greetings Commanders.

Thank you so much for your patience with the wave of 'Mauve Adder' errors encountered on deplyment of Update 5 this morning.
In order to implement a fix, we will be rebooting the Elite Dangerous:Odyssey servers at approximately 11:00 UTC/12:00 BST (HORIZONS PLAYERS ON PC SHOULD NOT EXPERIENCE THE REBOOT).
A short period of downtime is expected. I'll keep you updated here on progress.

Importantly:
  • Please be aware that the fix requires a 'rollback of missions', which will result in the removal of any missions that you may have managed to accept, following the update.

Apologies for the inconvenience on this.
Thanks so much again for the patience and support.

o7
 

Northpin

Northpin
Cheers Sally!

Luckily for me, the Mauve Adders prevented me to get any missions after launching into Patch5
 

Markoz

Markoz
Thanks. Looks like I've got to go and get 4 news missions. LOL

I only got Cobra errors. I verified the game files and it started working fine.
All the goodies were missing from the lockers, and there appeared to be no data, after returning t the game, which would have made my completion of the mission impossible.
 
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Elfener

Elfener
Thanks for the quick fix!
This hotfix will probably fix it, so posting my awesome avatar here for anyone to enjoy :p
20210701125314_1.jpg
 

MINDWIPE

MINDWIPE
sallymorganmoore said:
Greetings Commanders.

Thank you so much for your patience with the wave of 'Mauve Adder' errors encountered on deplyment of Update 5 this morning.
In order to implement a fix, we will be rebooting the Elite Dangerous:Odyssey servers at approximately 11:00 UTC/12:00 BST (HORIZONS PLAYERS ON PC SHOULD NOT EXPERIENCE THE REBOOT).
A short period of downtime is expected. I'll keep you updated here on progress.

Importantly:
  • Please be aware that the fix requires a 'rollback of missions', which will result in the removal of any missions that you may have managed to accept, following the update.

Apologies for the inconvenience on this.
Thanks so much again for the patience and support.

o7
Click to expand...
nice one Sally... quick question though.. with this also correct the transaction server time outs some of us have had exiting and entering super cruis as well as some of the station services timing out (mission board for example) ?
 

CMDR Rabbit

CMDR Rabbit
Ah, so thats what happened to my missions.

A little more warning might have been nice. IN game the message barely left the screen, although i was being shot at so didn't have time to actually read it, before the disconnect.
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
MINDWIPE said:
nice one Sally... quick question though.. with this also correct the transaction server time outs some of us have had exiting and entering super cruis as well as some of the station services timing out (mission board for example) ?
Click to expand...

Oooo are these reported anywhere so I can have a proper read on more specifics please :D? Sorry to ask, my little brain is in a starry little whirlpool.
 

MINDWIPE

MINDWIPE
sallymorganmoore said:
Oooo are these reported anywhere so I can have a proper read on more specifics please :D? Sorry to ask, my little brain is in a starry little whirlpool.
Click to expand...
i'll tell you right here :) so np... basically the interchange coming in and out of supercruise/orbital cruise is sluggish.. and some of the starport services have timed out and thrown us back to the main services UI screen. the only way i have managed to over come it is to log out and log back in again in a different instance.. im gonna give it another go now that the servers have been rebooted but if it persisted i'll update ya.


oh btw - nice one tot the peeps for putting the LaveCon flight suit back in (i felt naked with out lol)
 

tagew

T
sallymorganmoore said:
Oooo are these reported anywhere so I can have a proper read on more specifics please :D? Sorry to ask, my little brain is in a starry little whirlpool.
Click to expand...

They are mentioned here and there in the original patch 5 thread. My experience is that mission boards can't load: you wait while the load spinner does its spinning and after about 30 seconds you are back in the terminal home screen.

I also had a similar experience when accepting an NPC mission - when I hit Accept Mission, nothing happened. I was still in the NPC conversation view with all options greyed out. I think I eventually got released from that. No mission assigned.
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
MINDWIPE said:
i'll tell you right here :) so np... basically the interchange coming in and out of supercruise/orbital cruise is sluggish.. and some of the starport services have timed out and thrown us back to the main services UI screen. the only way i have managed to over come it is to log out and log back in again in a different instance.. im gonna give it another go now that the servers have been rebooted but if it persisted i'll update ya.


oh btw - nice one tot the peeps for putting the LaveCon flight suit back in (i felt naked with out lol)
Click to expand...

That's suuuper awesome of you to explain more here but if it's causing continued nastiness I can't really track it properly without an issue to carry. If you can get more lovely info, pop it in a ticket, then DM it to me I can get it looked at. Thanks so much!
 

Deleted member 182079

D
sallymorganmoore said:
I
I...
I...I...ayeayeaye....I don't know where to look, oh goodness me how do these things even happen (I ask myself) :')
Click to expand...
Unlike us plebs at least you're close to the source and could find out :D

Not sure I really wanna know though...
 

MINDWIPE

MINDWIPE
sallymorganmoore said:
That's suuuper awesome of you to explain more here but if it's causing continued nastiness I can't really track it properly without an issue to carry. If you can get more lovely info, pop it in a ticket, then DM it to me I can get it looked at. Thanks so much!
Click to expand...
yeah if it persists i'll raise an issue and link it here.. so far though (touch wood) it seeems ok)
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
ObiW said:
Unlike us plebs at least you're close to the source and could find out :D

Not sure I really wanna know though...
Click to expand...

I mean that's naturally what I do but if it's not tackling snakes it's now going and saying "Oh hey so...after we all tackled that last situation, Commanders are now seeing their...themselves a little differently" :') Never a dull moment. I have to smile, I'm sorry. Looking into it now o7
 
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