re: Statement on Harassment

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No one needs be "scared" about voicing concerns. It was clear that this is not what Arf was talking about and it's not open to any misrepresentation.
No, it's not. The behaviour of some of the mods on this forum ably demonstrates that there is considerable grey area and overlap between 'rudeness' and 'sentiments the mods personally don't agree with and are bored of hearing'. Some of the mods on this forum have, over the last couple of years, behaved in a way which is indistinguishable from simply banning people they don't like.

Arf's post states that "posts which... accuse" will be banned. Does that include Obsidian Ant's video in which he suggests that Frontier misled players? That's an accusation, after all.

Establishing some sort of framework for where 'constructive criticism' turns into 'harmful attacks on team' mental health' wouldn't hurt.

I'd suggest that constructive criticism is:

  • delivered via the correct channel: this forum, not staff members' social media accounts.
  • directed at Frontier in general, not at individuals.
  • focuses on the feature or bug itself, not on the people behind it.
  • highlights a problem, rather than demanding a specific solution.
  • assumes good intent: that is, assumes that Frontier want the best for the game and their players, and make decisions accordingly.

Those might not be the correct or complete criteria, but they're a start. I would suggest that laying a set of expectations like this out for players would reduce the grey area between 'feedback' and 'abuse' and lead to a more transparent moderation process, better feedback for Frontier, better-behaved players and less ambiguity.
 

Ian Phillips

Volunteer Moderator
Lets clarify this a little from the moderators view.

Basically posts that fell into the category refered to in Arthur's post were already being removed and given infractions (which accumulated forum infraction points).
That left the poster the possibility to wait out a tempory ban and still come back to the forum to continue posting.

This new policy goes straight to a ban, and then a possible appeal to the CM team if the user feels it to be inapproprate.
 
Arf's post states that "posts which... accuse" will be banned. Does that include Obsidian Ant's video in which he suggests that Frontier misled players? That's an accusation, after all.
No of course not. Highly unlikely even if he posted the video on the forums himself, which he prolly didn't.

Besides, Arthur mentioned personal harassments, accusations and attacks. You prolly still can bash Frontier all you want.
 
Lets clarify this a little from the moderators view.

Basically posts that fell into the category refered to in Arthur's post were already being removed and given infractions (which accumulated forum infraction points).
That left the poster the possibility to wait out a tempory ban and still come back to the forum to continue posting.

This new policy goes straight to a ban, and then a possible appeal to the CM team if the user feels it to be inapproprate.

That's a nice clarification, thank you.
However, Arthur's post sounds way more harsher and looks like it opens the can for a wider range of post interpretations leading to a straight out ban.
 
No, it's not. The behaviour of some of the mods on this forum ably demonstrates that there is considerable grey area and overlap between 'rudeness' and 'sentiments the mods personally don't agree with and are bored of hearing'. Some of the mods on this forum have, over the last couple of years, behaved in a way which is indistinguishable from simply banning people they don't like.

Arf's post states that "posts which... accuse" will be banned. Does that include Obsidian Ant's video in which he suggests that Frontier misled players? That's an accusation, after all.

Establishing some sort of framework for where 'constructive criticism' turns into 'harmful attacks on team' mental health' wouldn't hurt.

I'd suggest that constructive criticism is:

  • delivered via the correct channel: this forum, not staff members' social media accounts.
  • directed at Frontier in general, not at individuals.
  • focuses on the feature or bug itself, not on the people behind it.
  • highlights a problem, rather than demanding a specific solution.
  • assumes good intent: that is, assumes that Frontier want the best for the game and their players, and make decisions accordingly.

Those might not be the correct or complete criteria, but they're a start. I would suggest that laying a set of expectations like this out for players would reduce the grey area between 'feedback' and 'abuse' and lead to a more transparent moderation process, better feedback for Frontier, better-behaved players and less ambiguity.
SO MUCH THIS.
 
Imagine so, but I imagine some people like strict definitions so they can work around them.
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Seems fair to me. If you came to dinner and started gobbing off slagging off my wife because you didn’t like how she cooked the potatoes, you’d get an instant ban from my house.
this comparison is wrong
you should compare it to the restaurant where you ordered "La Bonnotte Potatoes" and you got burned fries instead.
the waiter says he'll bring you what you ordered in an hour but you still get burnt fries topped with ketchup to kill the taste of coal.

such a restoration deserves at least official quality control or a lawsuit in extremal case, not scaring customers
 
I imagine so, but I imagine some people like strict definitions so they can work around them.
Hah yes. Think the nail's been hit here.

That and I just think some people err on the side of controversy at every opportunity so picking apart a pretty simple message to find fault in it is a good place to get that from right?

We should, but we're now in an age where someone can take offence because I say that I had a really nice burger for lunch
Not going to get you banned here though is it?

such a restoration deserves at least official quality control or a lawsuit in extremal case, not scaring customers
"scaring customers" who have been abusive towards their staff?

I think that's a fair time to "scare" someone with the threat of banning them. Take note, this is directed at those who are abusive. No one else need be scared.
 
This is like people getting upset about first ammendment rights when Twitter bans someone. If you break house rules, you can have your right to use the service removed.

What if a waiter spits on me?
Who spat on someone here?

What are you rallying against here exactly?

Listen, I'm no angel; I've had some infractions here and most were probably valid, because I stepped over a line (and even if I didn't agree with it, I still listened to it and just moved on). But I've never, once, been directly abusive towards anyone here and definitely not against Fdev, no matter how many things I've fed back negatively. It's not rocket science.
 
this comparison is wrong
you should compare it to the restaurant where you ordered "La Bonnotte Potatoes" and you got burned fries instead.
the waiter says he'll bring you what you ordered in an hour but you still get burnt fries topped with ketchup to kill the taste of coal.

such a restoration deserves at least official quality control or a lawsuit in extremal case, not scaring customers

Actually the Alpha showed us that what we will get is burned fries...
 
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