Unplayable framerate drop since update 8(?)

Blethigg

B
Hi all,

As per the title, I'm hoping that someone here with more technical knowledge than I will be able to help me get to the bottom of my current issues trying to play Odyssey (and, as I have discovered from my investigations, some other stuff also).

Up to update 7 (last time I had time to play) performance was okay. Poor at release but getting better with each update and certainly playable. I was able to play ground combat zones and so on.

But I've been very busy with work and other things, so I hadn't played for a while. Logged on again sometime after update 8 dropped and I was getting 3-7 FPS while docked in a station. Didn't event try to undock or disembark, even bringing up the game menu took several presses of ESC, due to the impressive lag. I hopped onto the forums, found the usual advice about deleting the contents of your graphics config folder. Tried that, no difference. As I only had one free evening to play I didn't want to spend it troubleshooting, so I gave up and played something else.

Roll on a few weeks to update 9, same issue, same performance.
Tried deleting contents of the graphics content folder again, again no difference.
Tried setting graphic options to low (had previously played on high without issue)- raised FPS to about 6-11, again while docked in a station.
Tried launching Horizons, that had the same performance, same terrible FPS

Perhaps I should mention at this point that updating to update 8 failed repeatedly, so I had to uninstall and reinstall to complete. I didn't need to do that with update 9.

Wondering if something had broken in my pc, I tried some other games which I thought might also be reasonably demanding. Cyberpunk 2077 runs fine, yet Doom 2016 has also tanked in performance since I last played it (about a year ago), when it used to run fine also. So I tried another older game which I haven't played in ages, but which was still installed; Mad Max. This will be fine, I thought, it's too old to have changed performance. Wrong, it is also now a stuttering mess.

So evidently something has changed with my PC, but I'm clueless as to what it is. I haven't installed any significant new software, haven't changed any hardware or my operating system (Windows 10)

My setup:
Intel(R) Core(TM) i7-7700K CPU@4.20GHz, 32GB ram
NVIDIA GeForce GTX1080 Ti, latest drivers (v497.09)

Any advice will be very gratefully received, because frankly I'm feeling denser than an anti-vaxxer.
 

Blethigg

B
LifesAJourney said:
Temps are OK while playing?
Click to expand...
Seem to be, though I can't call it playing. I just start the game, bring up the FPS counter, wait a minute in case it settles (it never does) and log out again.

I'm currently running a full scan, just in case any malware has got past my antivirus. Once that's done I'll run ED again with the temp monitor running and let it run for a few minutes, see what I get.

Update:
Temps after running for 10 mins:
GPU: 41oC with a utilisation score on the GPU itself of 0% (seems odd?), and on GPU memory of 45%
CPU: 60 to 75oC
 
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Blethigg

B
Sadly the clean install didn't improve things. And my memory speed is set to 2400 MHz.

Thanks for the help so far. I'm going to keep googling stuff to try. Any other pointers still gratefully received.
 

Gibbon

Gibbon
@OP
Doubt it's the game, especially Horizons as i have a similar spec to you and i'm getting three figure fps in space, around 90 in a station. Must be something else
 

Dan Sho

Dan Sho
Blethigg said:
Seem to be, though I can't call it playing. I just start the game, bring up the FPS counter, wait a minute in case it settles (it never does) and log out again.

I'm currently running a full scan, just in case any malware has got past my antivirus. Once that's done I'll run ED again with the temp monitor running and let it run for a few minutes, see what I get.

Update:
Temps after running for 10 mins:
GPU: 41oC with a utilisation score on the GPU itself of 0% (seems odd?), and on GPU memory of 45%
CPU: 60 to 75oC
Click to expand...
[....]

EDIT: Should read the whole post next time ^^
 

Ryox

Ryox
Blethigg said:
My setup:
Intel(R) Core(TM) i7-7700K CPU@4.20GHz, 32GB ram
NVIDIA GeForce GTX1080 Ti, latest drivers (v497.09)
Click to expand...
That's a very odd problem you have there. I got the exact same rig (7700K / 1080Ti) but my game has always been running alright (I got 50 FPS on 1080p Ultra, since Patch 6 to Patch 9).

Blethigg said:
Temps after running for 10 mins:
GPU: 41oC with a utilisation score on the GPU itself of 0% (seems odd?), and on GPU memory of 45%
CPU: 60 to 75oC
Click to expand...
CPU / GPU temps under 90C are totally fine. Your GPU should actually be around 80C. So this plus the 0% GPU load really make it look like your game doesn't use the 1080Ti.

The only thing I could see would be that the game is using a secondary GPU (like one embed in the CPU). On desktop this can only happen if you plugged your monitor in the wrong port. On laptop it's much more common to have it messed up in the system settings.

I'm not super familiar with this but you can double-check it in :

The Task Manager > Process > Elite Dangerous: Odyssey Executable (not the launcher) > "GPU engine" column
1639347292629.png


NVidia Control Panel > Manage 3D settings > Program Settings > Elite Dangerous (elitedangerous64.exe)
1639347423577.png
 
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Blethigg

B
Ryox said:
The only thing I could see would be that the game is using a secondary GPU (like one embed in the CPU). On desktop this can only happen if you plugged your monitor in the wrong port. On laptop it's much more common to have it messed up in the system settings.

I'm not super familiar with this but you can double-check it in :

The Task Manager > Process > Elite Dangerous: Odyssey Executable (not the launcher) > "GPU engine" column
image removed

NVidia Control Panel > Manage 3D settings > Program Settings > Elite Dangerous (elitedangerous64.exe)
image removed
Click to expand...
I've forced PhysX to use the GPU in NVIDIA control panel, and CPUID HWMonitor is still claiming 0% GPU usage while ED is running, but the task manager floats between 15-20% GPU. Still have 3-5FPS (while docked in a station. Daren't even try to take off at that frame rate!).
My 3D settings for ED in NV control panel look the same as yours.

LifesAJourney said:
Power management plan set to power saving or smth like that?
Click to expand...
It's a desktop, so no power management settings except "max always and don't got to sleep unless I tell you to".

Thanks for your help so far chaps. Unfortunately I'm back at work, and this week is going to be another full one, so probably won't have much time to look into this further until next weekend. Nonetheless the GPU usage feels like a thread worth pulling on a little further, although it doesn't explain why Cyberpunk seems unaffected. It would at least explain why paradox games and 2d games haven't changed in performance for me, but (most) 3D games have.
 

STRONTIUM DOG

STRONTIUM DOG
some games utilise or stress cpu/gpu differently and hence some games work fine some tank etc is not a good test
try furmark
still what with this games bugs this game is not a good platform for testing a pc fullstop .
as you never know what networking server errors are happening at any one time compounding an issue
and testing a pc around patch time here (in game) is the basic equivalent of the blind leading the blind imo
so far as testing a pc in game here this is definitely a fat Sam day " come back tomorrow!" update 9/12 is shambles best skipped and not played
I haven't even bothered downloading it hopefully todays patch will make the game somewhere near playable again
 
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Blethigg

B
I've been away for a while, busy with work and real life. But as I know how frustrating it can be when you're searching for a thread on a problem that you have, and the thread is abandoned without a conclusion. So, a small update.

I have spent a little time on this since my last post, hunting down advice and tweaking settings. The best I can find is that the low usage issue appears to be related to Directx11. Any 3d DX11 game I have has this issue; GPU usage in the 5-15% bracket and FPS under 12. But DX12 games run fine (at least Cyberpunk and Death Stranding). They run with decent, playable FPS for an aging card and usage levels of 90-100%. No loud fans, no overheating.

Still trying to track down why this should be the case.
 

Wulfhere

W
I was having what sounds like the same problem. I took a few month hiatus and recently decided to load it back up after installing the latest update 10. When I got into the game, I had <1fps in the station and GPU usage of 0-10%. I am on a GTX 1070 laptop version.

I tried many things to fix the problem, driver update, full driver uninstall and reinstall to older version, BIOS update, uninstalling several applications I had installed between sessions, etc...

The thing that finally fixed it for me was uninstalling Citrix. I noticed that Citrix creates a virtual entry in the Display Adapters in Device Manager. Even though I have had Citrix installed for years, I figured I'd try it. As soon as I rebooted and logged back into the game, my fps and GPU utilization was back to normal.

I don't think ED was trying to use the Citrix virtual adapter, in task manager, it always showed it using "GPU 0 - 3D" which is what other games were shown using with good framerate and GPU usage.
 
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